BigHorn777
Member
So I had to bring my truck into the stealership on Monday to get a new steering gear put in again only 8K on this one... ARGH!!! After they installed the new parts they informed me they could not align the front end with my big tires on as they were afraid they would damage the custom rims, and the only way they could do it was with the factory rims... So I had to leave work go and get the stock rims from work, using a buddies truck to get them to the stealership and then they would do the alignment. Well picked up the truck late that afternoon and they had it all done with the custom wheels back on and the stockers in the bed of the truck. Now comes the good stuff, they wanted to charge me a extra fee to take the tires on and off twice, I told them, you never said anything about the extra fee until NOW???? I was pissed to say the least, so I paid the bill and took the truck home. Noticed a weird noise coming from the front end every once and awhile, sounded like a clunking but didn't do it all the time. Mostly when I hit a larger crack in the road or went up into my driveway.
Thought I would let it go and see how it played out, well I found out what it was today. "Dodged" a bullet for sure here. As I was going to get my son from school this afternoon my front drivers side tire was one lug nut from falling off. It happened all of a sudden, First I heard a loud clunk and then another, then the steering wheel shook back and forth like I was driving through a road coarse with cones lined up. Scarred the living crap out of me and as I was pulling over I looked out my window to listen where the noise was coming from and I see my tire come 6" out from the side of my truck and then slap back in. Scarey thing is I just had gotten off the highway at speeds of 70mph about 3 blocks before this happened. Not to say the numerous other times I was on the highway after picking up my truck.
Long story short, I called the dealership and reamed them a new A$$hole and told them to send someone out to see this immediately and get it fixed. They had someone out with in 15 minutes and upon removing the wheel we found it bent 3 studs and stripped another and wrecked my rim. Worst part is when I walked around the truck to the passenger side I found 3 more lug nuts only finger tight and the backs were, only slightly tighter than that after putting a wrench on them. They never torqued them down, and this was at a Dodge Dealership. I even thought of checking the torque when I got home but said to myself I am sure they checked it (lesson learned). I am so pissed they could have killed me, my family and any other person in the path of my truck if I were on the highway and it would have came off. Needless to say it will be all fixed but, I am with out a truck and probably wont get anything but a apology out of it.
Thought I would let it go and see how it played out, well I found out what it was today. "Dodged" a bullet for sure here. As I was going to get my son from school this afternoon my front drivers side tire was one lug nut from falling off. It happened all of a sudden, First I heard a loud clunk and then another, then the steering wheel shook back and forth like I was driving through a road coarse with cones lined up. Scarred the living crap out of me and as I was pulling over I looked out my window to listen where the noise was coming from and I see my tire come 6" out from the side of my truck and then slap back in. Scarey thing is I just had gotten off the highway at speeds of 70mph about 3 blocks before this happened. Not to say the numerous other times I was on the highway after picking up my truck.
Long story short, I called the dealership and reamed them a new A$$hole and told them to send someone out to see this immediately and get it fixed. They had someone out with in 15 minutes and upon removing the wheel we found it bent 3 studs and stripped another and wrecked my rim. Worst part is when I walked around the truck to the passenger side I found 3 more lug nuts only finger tight and the backs were, only slightly tighter than that after putting a wrench on them. They never torqued them down, and this was at a Dodge Dealership. I even thought of checking the torque when I got home but said to myself I am sure they checked it (lesson learned). I am so pissed they could have killed me, my family and any other person in the path of my truck if I were on the highway and it would have came off. Needless to say it will be all fixed but, I am with out a truck and probably wont get anything but a apology out of it.
Last edited: