My new Ram

Riccochet · Feb 17, 2016

All I can say is you won't be treated any better by Ford. I had to lemon my 2011 F150 Ecoboost. I went through the BBB for the lemon process with my lawyer. It made it to arbitration because Ford wanted to deny the lemon claim. They had my truck in for repairs 11 times and for over 45 days within the first 6 months of owning it. Transmission rebuilt at 1700 miles, rebuilt again at 2500 miles, torque converter and valve body in it at 3800 miles, reflash after reflash of the TCM ... and then the loss of power issues started creeping in at 5000 miles. The arbitrator wanted to see the vehicle and asked me to reproduce the issues for him. So, we took a ride. Neck breaking shifts, felt like being rear ended on down shifts, and then I punched it at a green light and the whole truck started shaking and went in to limp mode forcing me to pull over and shut it off. Ford lied during arbitration stating the issues were resolved, refused to service my truck any further for the issues during the 4 month lemon process. In the end Ford paid me $6500 and gave me a brand new truck. Which I kept for 6 months and then traded on my Ram. lol

So, don't think Ford, or even Chevy for that matter, will treat you any better. They don't have your best interested in mind when it effects their bottom line.

Good luck, though. And, once you get a lawyer involved they won't speak to you directly any further. All correspondence must be made through your attorney.

El_conquistador · Feb 18, 2016

Wow! This is so crazy! How can they keep doing this to you man? I'm sorry for your troubles. I hope it's resolved soon!

Sent from my iPhone using Tapatalk

Joshwaa · Feb 18, 2016

Still no phone call or appointment to pick up my truck. Maybe Ram just has so many Lemons that they can not keep up with the workload.

Hootbro · Feb 18, 2016

Joshwaa said:
Still no phone call or appointment to pick up my truck. Maybe Ram just has so many Lemons that they can not keep up with the workload.

I am just wondering, during your Lemon law process, did you have the option of a total buyback without trading for another? If so, why did you not do that?

Joshwaa · Feb 18, 2016

If I went with the buyback they would charge me for milage on the truck and there was no offer to pay for the 1300.00 in accessories on the truck. Plus I do not wish to go with Chevy, GMC, Ford, or Toyota. The new Nissan XD w/diesel was a thought but I would lose money on this option. Plus I really do like the RAM and my previous Ram ran for 11 years without a trip to the dealer and is still problem free now that my son owns it. I am just overly frustrated with the Lemon Law process and the complete lack of urgency to get me the new vehicle. 3 times now it has broken down when I have had to either pick up my kids or get them to school the next day and service was not open and I had to get a rental myself. Then get a rental from the dealership when they open and have to find a way to return the other rental. This has been a really stressful ordeal for me and my family. Not to mention the time it broke down on my vacation. Which caused me to miss part of my rock crawling competition. Like I said just frustrated and venting. I just really hope my replacement is a good truck like a Ram should be.

Archaic2021 · Feb 18, 2016

I'm really sorry you're having problems out of your Ram.

Also, not sure why they would send your new truck to another dealership.

Joshwaa · Feb 19, 2016

Finally some good news. Looks like I will get my replacement truck tomorrow.

Joshwaa · Feb 23, 2016

Got the new truck this weekend. Wooo hoo. It has spent the whole weekend and still today at the detail shop. Had a lot of scratches in it that I had to get taken out. The fender flares were horrible. I will start a new thread for this truck and also will share the photos and write up from the detail shop. It is getting 2 coatings applied gtechniq Crystal Serum and Exo V2. Wheels were coated with Hydro2. Then after the tint shop on Wed it will have all the glass polished and then coated. Can't wait to get it all done. Should be beautiful!

Jerry1984 · Feb 23, 2016

Just read this whole thread, what a cluster ****! Hope you're new one works out like most of our trucks on here and only brings you enjoyment and not all the headaches.

Joshwaa · Feb 23, 2016

You and me both!

lonestar21 · Feb 23, 2016

Joshwaa said:
Got the new truck this weekend. Wooo hoo. It has spent the whole weekend and still today at the detail shop. Had a lot of scratches in it that I had to get taken out. The fender flares were horrible. I will start a new thread for this truck and also will share the photos and write up from the detail shop. It is getting 2 coatings applied gtechniq Crystal Serum and Exo V2. Wheels were coated with Hydro2. Then after the tint shop on Wed it will have all the glass polished and then coated. Can't wait to get it all done. Should be beautiful!

Is it a new truck? Sounds like the paint has some serious issues with the details you said they are doing

Good luck with this one

mikegmi2 · Feb 23, 2016

Sorry to hear about your experience. I went through something similar with 2 trucks...a 2014 Silverado All Star 4x4 Crew V8...and exact same 2015 truck. Silverados were built with defective rear axles and plagued with vibration issues at highway speeds.

Went through the BBB process twice. First time took approx. 6 months and end results was GM provided full MSRP replacement truck. After the agreement I test drove no less than 13 trucks before I thought I found one that did not vibrate on the highway. 13!

This 2015 ended up having the same problems, defective rear axle, defective tires, and terrible vibrations at highway speeds.

Second BBB case I had enough, and asked for my money back.

I will tell you what, after all the complaining, YouTube video (over 9k views) I posted, Facebook posts, Twitter posts, etc...the second BBB case took a fraction of the time...and GM basically gave me whatever I wanted immediately.

I am picking up a new RAM this coming weekend and I guess I will keep my fingers crossed I have a better experience with this truck than I did with my Vibrarados. Just thought I would share because in all honesty all OEMs have plenty of issues and you rarely get treated properly when you become one of their problems.

TruckNut · Feb 23, 2016

Good luck with the new truck OP. What a damn ordeal!

Joshwaa · Feb 24, 2016

lonestar21 said:
Is it a new truck? Sounds like the paint has some serious issues with the details you said they are doing

Good luck with this one

Yes brand new. Most of the damage was from transport. Looks like nylon straps hit the bottom edges of 2 fender flares. Also all the fender flares look like they were washed with sand after plastic removal to get the adhesive off. Other than that there were only 2 light scratches on the hood and 2 moderate scratches on the passenger rear fender by the bumper. I will look thru the pictures from the detail shop to see if I have pics of the damage.

lonestar21 · Feb 24, 2016

Joshwaa said:
Yes brand new. Most of the damage was from transport. Looks like nylon straps hit the bottom edges of 2 fender flares. Also all the fender flares look like they were washed with sand after plastic removal to get the adhesive off. Other than that there were only 2 light scratches on the hood and 2 moderate scratches on the passenger rear fender by the bumper. I will look thru the pictures from the detail shop to see if I have pics of the damage.

Glad they are taking care of it.

Start posting the pictures lol

Joshwaa · Feb 24, 2016

Here is what all the flares looked like. Swirled to all hell.

Joshwaa · Feb 24, 2016

Taking the scratches out of the back of the bed.

My new Ram

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