Kiwi16692
Junior Member
My GPS in my 2019 RAM 3500 stopped working. Won't take a new address but will give me directions to places that I have already been. Dealer kept it in shop 4 days and finally said I needed a subscription to Sirius Guardian and gave me instructions to contact them. Sirius then sold me a subscription but GPS still does not work. The Sirius screen in truck had a button for help with navigation. I clicked on that and got an agent with UCOnnest who said I needed a map update and should take it back to the dealer. After cussing for a few minutes I calmed down and he sent me a link to get the update ($150) which will be mailed to me. Is there anyone that can give me some information and direction how to resolve this. Seems that the dealer, Sirius and UConnect are all talking in circles and no one knows how to fix the problem. Questions for readers, do I need a subscription to Sirius Guardian for my GPS to work? If I do, why does the update come from UConnect. I'm really confused.