First long trip in my 2021 1500 Limited. Drove from Ohio to Arkansas. About 800 miles. Bought the truck in October 21 and after 300 miles had to have a new engine.
Started the truck this evening and had a pretty loud lower end rattle on start up that lasted about 3 seconds. First time I have...
Well the new motor is sitting at the dealer. Upper gasket set is backordered and no ETA. Talked to my case worker this morning and complained about having to drive a RAV4 when I need a truck. Tough luck is pretty much what she said. They just are required to supply a vehicle. She also said I...
Just opened the case. Will ask about another comparable truck when they call me back. Suppose to hear from them within 24 hours. I can’t do without a truck for several months. At this point I think the solution is another new truck or my money back.
Just talked to the service manager at the dealer where my truck is and he says there are no eta available and the motor and all parts he needs for it are on back order and they have no time frame. Could be months. So I opened up a case with Ramcare. Waiting to hear back from them.
Well still nothing new. The dealer I purchased the vehicle from is not willing to do anything since the vehicle is not in their shop, even though they recommended I take it to a local dealer. The dealer that has the truck is not getting any ETA on the engine. They said they usually get an ETA...
Well the engine is shot. Metal shavings in the pan. Something came loose and the cam is scored. So a new engine has been ordered. Problem is no idea how long it will be. They have some vehicles waiting on parts for months. Hoping to get an ETA tomorrow but have been told it could be weeks or...
New here. Joined in May when I purchased a new Ram 2500 Laramie with a Cummins. Circumstances changed and did not need that much truck. Traded last Friday October 22 for a 1500 limited with the non- etorque 5.7.
This morning it started knocking. I took the truck to a local Ram dealer even though...
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