nuguy22
Junior Member
Hello all, I have been with out my truck for 3 months now. The truck is an 2018 Eco diesel 3.0 with just over 60k for miles.. I have gotten terrible customer service from Ram and only get any information from calling and wasting a lot of time of the phone. The information I've finally gotten is they have no eta for a new engine. Is anyone else having trouble getting help or answers besides there's nothing they can do?!.. The truck is under warranty and is going to be covered if they ever get the engine to replace.. My issues are I'm paying a lot of a truck I haven't driven in 3 month and counting.. It's sitting in the direct sun at the dealership in the yard. I have no clue when Ill be getting the truck back and what kind of condition it will be in having sat for so long.