unxpctd
Senior Member
- Joined
- Aug 3, 2017
- Posts
- 775
- Reaction score
- 511
- Location
- Minnesota
- Ram Year
- 2021 PW 75A
- Engine
- 6.4 Hemi
Hey gang...bit frustrated here.
2017 Rebel, purchased 07-31-2017. Picked up 08-01-2017. Current: 820 miles
8.4AN Error: "Vehicle Phone Requires Service" Red light on mirror lit up.
It was delivered this way (Not blaming the dealership as they did a trade for me). It was delivered from the factory this way. Sad really. This error was happening the day I picked it up with 22 miles on it. Figured it was just a flash or something. Nope...
Last week...my dealership diagnosed the problem as the entire 8.4AN Unit needing replacement. They said they were positive that it wasn't the antenna. Well guess what...
Dropped it off yesterday, picked it up today (have a work vehicle and don't drive it when I'm working). Brand new 8.4AN head unit...The error popped up on the brand new unit before even leaving the parking lot.
So now they're going to order a new antenna. Guess we'll see.
To my main question:
Anyone with this problem (now or in the past)...what fixed it for you?
I've read a TON of threads on this forum and many others...Cummins Forums, 200C Forums, Hellcat Forums...and noone can pinpoint what the issue is. For some it was fixed with the radio replacement...others never post back their results. Some even reported that replacing the radio did NOT work.
Just frustrated here. I already PM'ed Ramcares and they've gotten back to me and are going to open a case for me on this.
Thanks all...just venting.
2017 Rebel, purchased 07-31-2017. Picked up 08-01-2017. Current: 820 miles
8.4AN Error: "Vehicle Phone Requires Service" Red light on mirror lit up.
It was delivered this way (Not blaming the dealership as they did a trade for me). It was delivered from the factory this way. Sad really. This error was happening the day I picked it up with 22 miles on it. Figured it was just a flash or something. Nope...
Last week...my dealership diagnosed the problem as the entire 8.4AN Unit needing replacement. They said they were positive that it wasn't the antenna. Well guess what...
Dropped it off yesterday, picked it up today (have a work vehicle and don't drive it when I'm working). Brand new 8.4AN head unit...The error popped up on the brand new unit before even leaving the parking lot.
So now they're going to order a new antenna. Guess we'll see.
To my main question:
Anyone with this problem (now or in the past)...what fixed it for you?
I've read a TON of threads on this forum and many others...Cummins Forums, 200C Forums, Hellcat Forums...and noone can pinpoint what the issue is. For some it was fixed with the radio replacement...others never post back their results. Some even reported that replacing the radio did NOT work.
Just frustrated here. I already PM'ed Ramcares and they've gotten back to me and are going to open a case for me on this.
Thanks all...just venting.