Back up Camera with Fuzzy screen?

[Crusher50]

I have a 2017 Ram 2500 6.4L. Still under warranty. I have had it in the shop on 3 separate occasions for the back up camera. Seems like every other time I close the tailgate and then put it in reverse I get a fuzzy screen. I open the tailgate back up and push on the cables back there assuming it’s a loose connection. Sometimes it works, sometimes it doesn’t. My last time in the shop (a week ago) they said the harness had dirt in it and they cleaned it out. Tried to charge and blame that on me. Clearly I wasn’t having it. Backed out of the driveway this morning and now fuzzy screen again. Just curious if anyone else is having this issue and how did you fix it?

 

[RamCares]

I have a 2017 Ram 2500 6.4L. Still under warranty. I have had it in the shop on 3 separate occasions for the back up camera. Seems like every other time I close the tailgate and then put it in reverse I get a fuzzy screen. I open the tailgate back up and push on the cables back there assuming it’s a loose connection. Sometimes it works, sometimes it doesn’t. My last time in the shop (a week ago) they said the harness had dirt in it and they cleaned it out. Tried to charge and blame that on me. Clearly I wasn’t having it. Backed out of the driveway this morning and now fuzzy screen again. Just curious if anyone else is having this issue and how did you fix it?

Hi Crusher50,
We're sorry to learn about your back up camera concern. I understand that you are reaching out to your fellow forum members, however, if you decide to continue working with your dealer towards a resolution, please feel free to reach out to our team. We would be happy to connect you with a Case Specialist.
Alex
Ram Social Care Specialist

 

[Jstmahoney]

I had an issue with it going green or went out completely. I posted the issue on here let me see if I can find the thread. I took it in and the dealer replaced the whole camera and harness. I’d take it back and mention lemon law. They should of fixed it the first time!

https://www.ramforum.com/threads/backup-camera-crapping-out-already.123268/page-2

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