Cracked Windshield

[Forrest Alley]

A while back I posted about my windshield had a stress crack.
Just to bring everyone up-to-date, I ordered a 2020 laramie longhorn back on September 3rd 2020, finely got it on January 12th 2021. I haven't had the truck a month when it developed a stress crack right behind the rear view mirror. The salesman said they would replace windshields that developed stress cracks, so I took the truck in they took pictures and said they would be in touch. Then I was told dodge said no, service manager said he would contact the factory representative. And now they said no. Even though the service manager agreed that it a stress crack, Dodge won't replace it. I am really disappointed in dodge, all the money I shell out for this truck and they won't stand behind there own defects. Shame on them.

 

[GTyankee]

It is a pain, but most insurance companies will cover broken windshields
It does not go against your policy either

When you go to a glass shop to have it replaced, they will likely tell you that they have a Chinese replacement or the OEM Mopar replacement.
The Chinese replacements don't seem to be as good

 

[SniperDroid]

The Chinese replacements are never as good.... Original Mopar Parts, Please!

 

[Stovermade]

I have a 2019 Laramie with 19,000 on it. The windshield developed a stress crack at the bottom directly midway across. Dealer said no coverage after 300 miles. I called Ram customer service and they are sending me to a different dealer to get it “analyzed” for possible replacement. I figure I have a snowball in hell’s chance of getting it covered.