Forrest Alley
Member
- Joined
- Oct 26, 2020
- Posts
- 57
- Reaction score
- 18
- Location
- Goochland Va
- Ram Year
- 2001, 2020
- Engine
- 5.9 Cummins and 6.4 Hime
A while back I posted about my windshield had a stress crack.
Just to bring everyone up-to-date, I ordered a 2020 laramie longhorn back on September 3rd 2020, finely got it on January 12th 2021. I haven't had the truck a month when it developed a stress crack right behind the rear view mirror. The salesman said they would replace windshields that developed stress cracks, so I took the truck in they took pictures and said they would be in touch. Then I was told dodge said no, service manager said he would contact the factory representative. And now they said no. Even though the service manager agreed that it a stress crack, Dodge won't replace it. I am really disappointed in dodge, all the money I shell out for this truck and they won't stand behind there own defects. Shame on them.
Just to bring everyone up-to-date, I ordered a 2020 laramie longhorn back on September 3rd 2020, finely got it on January 12th 2021. I haven't had the truck a month when it developed a stress crack right behind the rear view mirror. The salesman said they would replace windshields that developed stress cracks, so I took the truck in they took pictures and said they would be in touch. Then I was told dodge said no, service manager said he would contact the factory representative. And now they said no. Even though the service manager agreed that it a stress crack, Dodge won't replace it. I am really disappointed in dodge, all the money I shell out for this truck and they won't stand behind there own defects. Shame on them.