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Deezee tailgate assist drops quick for the first 1/3 travel

Discussion in 'Exterior' started by xumengpeter, May 22, 2020 at 9:02 PM.

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  1. xumengpeter

    xumengpeter Junior Member

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    So I installed deezee tailgate assist today, and I followed the instructions, the bigger end of shock is on the truck bed side and the smaller end is attached to the tailgate. The problem I have is if I open the tailgate, the first 1/3 to 1/2 travel of the tailgate is still pretty quick, it is not dampered until the tailgate is opened at 45 degrees.. is this normal or I have a bad shock? Bought it from Amazon if that matters..

    Thanks!

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  2. 1999 White C5 Coupe

    1999 White C5 Coupe Junior Member

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    Several years ago I installed one on my son’s 2014 Ram 1500 Outdoorsman and it operates smoothly and slowly for the entire travel opening of the tailgate.

    I was with him today and opened the tailgate, and it still works flawlessly.

    I would return the item for a replacement, or contact DeeZee.
     
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  3. McBroom

    McBroom U.S.Marine Veteran Retired 88-2000 Military

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    Return it. Bad shock

    Blue Mule
     
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  4. south7west

    south7west Member

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    Strange, mine does the same thing. It free falls for the first 1/3, but then grabs the rest of the way down. I don't really see an issue with that, as it doesn't allow my tailgate to slam. Oh well, not worth the hassle for me to replace!
     
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  5. xumengpeter

    xumengpeter Junior Member

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    Sounds like I need to contact Amazon and see if they can send me another one and I'll take the shock and compare...

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  6. NJMOPAR

    NJMOPAR Senior Member

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    Mine's the same, about 4" freefall then slow.
    I see no problem. I can still pull the handle, turn my back & not worry about a slamming gate.
     
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  7. xumengpeter

    xumengpeter Junior Member

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    I have seen videos of both ways.. some free fall for a few inches some are slow from the beginning... weird

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  8. Firetruck41

    Firetruck41 Senior Member Military

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    Mine kind of did that, it was the cable getting pinched between the cylinder and the body, then when enough weight was on the tailgate as it was openeing, it pulled free and opened quickly for a fraction of a second, before it slowed again, and finished opening. It was not good! So, I bought a piece of 1" pipe insulation foam (about $1.50), and cut a piece and slipped it over the cylinder, so that the cable could not get between the cylinder and body. Works great now.
     
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  9. McBroom

    McBroom U.S.Marine Veteran Retired 88-2000 Military

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    I'm glad you said that. Jogged my memory.
    When I put mine on i had to move that rubber piece on the cable to keep it from catching on the shock. IIRC it took a couple of tries to get it right.

    Blue Mule
     
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  10. Loudram

    Loudram Senior Member Military

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    Mine drops fast at first too but for me it's not worth the hassle of returning either.
     

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