farkels
Junior Member
Not feeling very well cared for after waiting over four months to be reimbursed for parts & labor to remove and replace failed crankshaft position sensor and tone/reflector wheel that is supposed to be fully covered by the AEM 40k extended emission warranty. Failure occurred while on an extended road trip from California to South Dakota. The repair was done by independent service center in Fort Collins, CO after being unable to get appointment at local Ram dealership for 7 days (this was going into the July 4 weekend). FCA finally sent reimbursement of $486.66 to "cover" a $1,662.16 payment. Have tried unsuccessfully twice to speak with claims agent, manager or supervisor; assurances that someone will contact me within 1 business day have not been met.
Anyone have a recommendation on how/where to push this up the line for satisfactory resolution? Thx.
Anyone have a recommendation on how/where to push this up the line for satisfactory resolution? Thx.