FOB Issues, UCONNECT, GPS

[Jason Deiter]

I have a 2015 RAM 2500 LARAMIE w/6.4. I have had these issues since just after buying the truck used in 2017 and apparently, no warranty help. Uconnect app fails most of the time, keyfobs not detected often as well as keyfob has left vehicle just from opening a door. The NAV shows my truck clearly somewhere else and going a different direction. When I did try to run the updates, I would get the sierra bolo air card errors. Uconnect is no help and same with RAM/MOPAR etc.. I have had it checked out 3x now and they could not get the keys to fail in the shop. Has anyone had all these same issues with a clear diagnosis and a fix?

 

[bhonshell37]

I have a 2015 RAM 2500 LARAMIE w/6.4. I have had these issues since just after buying the truck used in 2017 and apparently, no warranty help. Uconnect app fails most of the time, keyfobs not detected often as well as keyfob has left vehicle just from opening a door. The NAV shows my truck clearly somewhere else and going a different direction. When I did try to run the updates, I would get the sierra bolo air card errors. Uconnect is no help and same with RAM/MOPAR etc.. I have had it checked out 3x now and they could not get the keys to fail in the shop. Has anyone had all these same issues with a clear diagnosis and a fix?

I had the Sierra Air card issue after trying to update my 8.4 with navigation. The head unit was bad. I still had the warranty. Head unit replaced and no more issues.

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[RamCares]

I have a 2015 RAM 2500 LARAMIE w/6.4. I have had these issues since just after buying the truck used in 2017 and apparently, no warranty help. Uconnect app fails most of the time, keyfobs not detected often as well as keyfob has left vehicle just from opening a door. The NAV shows my truck clearly somewhere else and going a different direction. When I did try to run the updates, I would get the sierra bolo air card errors. Uconnect is no help and same with RAM/MOPAR etc.. I have had it checked out 3x now and they could not get the keys to fail in the shop. Has anyone had all these same issues with a clear diagnosis and a fix?

Hi, I'm sorry to hear this. Please let me know if you plan on visiting a dealership for this concern. I would be happy to open a case for you.

Alison
RamCares