Well, after about 2.5 years, mine are starting to act up. Realistically, they started acting up a few months ago but couldn't get the issues on video to prove it. Basically the drl would start flickering, but the only time I'd see it would be when driving and when pulled up behind another vehicle, but it will be intermittent. Called them up and tried to get a claim going but since the issue was intermittent and unable to be documented they didn't do anything. That was back at the end of March. Fast forward to Wednesday of this week, I noticed my passenger side headlight had basically reset itself as I pulled into a Napa parking lot, I saw it doing the start up sequence in the window. Called them up again to explain it. They wanted pictures of the form logo on the back of the housings (since there was no serial number on these since they were pre-production). So I pulled the front end apart Friday morning to do some other work and found a bunch of water in the driver side headlight as well AND the projector shroud is rubbing on the outer lens and rubbing the paint off.
So, I took the requested pictures, plus new ones showing the moisture and POOLED water inside the housing and sent the email off. I called back a while later to make sure they got the email. They were waiting for a decision.
They emailed me back a while later saying that they were not going to warranty these headlights because they were outside the warranty period and I didn't have a receipt. Even though Lightwerkz, one of their top sellers and installers did the install and posted it on their Instagram page and could vouch for the sale.
I understand being out of the warranty period, but these were essentially test pieces and you'd think they'd be more lenient on it. On top of that, I have zero doubt that if I had an Instagram or Facebook page of thousands or hundreds of thousands or millions of followers, they would have replaced these things, no questions asked. I was one of the first in the country to have these lights, if not the first outside of their company.
