rpr
Senior Member
- Joined
- Mar 29, 2014
- Posts
- 303
- Reaction score
- 61
- Location
- GA
- Ram Year
- 2014 Ram Limited
- Engine
- Hemi 5.7
My 8-speed tranny is failing on me. The local dealer confirmed various issues and submitted a request to Chrysler for it to be replaced two weeks ago. I have the Lifetime Chrysler MaxCare warranty. It’s showed as “Pending” in Chrysler’s system ever since and my dealer says there’s nothing they can do but wait. They said all of Chryslers dealer support lines have been shut down so they can’t even talk to Chrysler anymore.
RamCares opened a case number for me and a Chrysler rep did contact me last week. While they were sympathetic they offered no resolution and they seemed as helpless to resolve this as my local dealer.
No truck, no rental, and no ETA on authorization.
Anyone else having issues with Chrysler authorizing warranty repairs?
RamCares opened a case number for me and a Chrysler rep did contact me last week. While they were sympathetic they offered no resolution and they seemed as helpless to resolve this as my local dealer.
No truck, no rental, and no ETA on authorization.
Anyone else having issues with Chrysler authorizing warranty repairs?