Tailgate won't open

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James Rauch

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Jan 26, 2021
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Location
Harrisburg, Pennsylvania
Ram Year
2019
Engine
hemi 5.7
Hello everyone, had this happen twice today, truck is unlocked, but tailgate won't open. Finally after several attempts it opened. Any ideas?
 

smoothee

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St. John's, NL
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2011
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Hemi 5.7
Could be your tailgate lock actuator. Do you hear it when you hit the lock/unlock button?
 

yakalong

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KC
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2019
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hemi 5.7
I had an issue with mine where I would have to push in on the tailgate as I pulled the latch. It turned out that I put some weather stripping around the tailgate to keep dust out and that was the cause. I removed a couple of pieces and that solved the problem.
 

Wesley Kottas

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Olathe Ks
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2019
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5.7l
Ditto. Had the same problem. Took the truck into service to have a new auto-tailgate release accuator installed. Fortunately this was covered in my warranty period.
 

Stewart

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Minnesota
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2020
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Hemi 5.7 eTorque
When it won’t open, try using the key in your key fob. That might tell if it is not unlocking.
 

Onison

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Louisiana
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2500 cummins
Mine did the same thing all of a sudden and just as quickly, it started working again. Not sure the cause.
 

Pudge

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Alberta, Canada
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2021 Power Wagon 75th
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Hemi 6.4
I had an issue with mine where I would have to push in on the tailgate as I pulled the latch. It turned out that I put some weather stripping around the tailgate to keep dust out and that was the cause. I removed a couple of pieces and that solved the problem.

from time to time mine doesn’t as well, and this is all I do. Usually it’s because there is some dirt or something around the seal.
 
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