Scot Harlow
Junior Member
The console touchscreen stopped working in my 2019 RAM 1500. Is there a reset I can perform? Diagnostic?
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Disconnect battery for a few minutes then reconnect. Don't be alarmed if things are missing from radio when it reboots after you reconnect the battery. It's common for things like sirius, heated seat controls and cameras not show up right away. They usually show up 1-2 hours later.The console touchscreen stopped working in my 2019 RAM 1500. Is there a reset I can perform? Diagnostic?
I have the same issue with my 2020 Ram, have already tried disconnecting the battery (no luck) and the soft reset listed her (no luck).Hi Scott,
Sorry to hear about the concerns you were having with your touchscreen. For future reference, in order to complete a soft reset of your Uconnect system, please perform the following steps-
1) Put your vehicle into the accessories mode (ACC or RUN)
For keyless start (push-button) vehicles: push the start button twice without having your foot on the gas or brake pedal
2) Hold down the Phone and voice recognition buttons (or tuner and volume knob), at the same time, for thirty seconds.
3) Let go of the buttons
4) Turn the vehicle off
5) Open driver’s side door for thirty seconds (or until dash illumination goes black)
6) Close door
Feel free to send our team a private message if you'd ever like additional assistance.
Thanks,
Courtney
Ram Cares