Uconnect 5.0 Problem

[Toretto Johnson]

My 2013 Ram 1500 radio froze. How do I rest the uconnect 5.0 radio,?

 

[clifford15]

Disconnect the battery or pull the fuse under the brake master cylinder.

 

[8732cuts]

The first is located near the firewall can't miss it

Sent from my SM-N960U using Tapatalk

 

[Toretto Johnson]

I tried both and it's still stuck on the same station. Any ideals would be helpful?

 

[Mpgrimm2]

From RamCares ...

To do a soft reset of your Uconnect system:

1) Put your vehicle into the accessories mode (ACC or RUN) **For keyless start (push-button) vehicles: push the start button twice without having your foot on the gas or brake pedal**
2) Hold down the Phone and voice recognition buttons (or the volume and tuner buttons on your radio), at the same time, for thirty seconds
3) Let go of the buttons
4) Turn vehicle off
5) Open driver’s side door for thirty seconds
6) Close door
7) Restart vehicle
8) Let the media centre load up and see if concern is still present

If this doesn't work I would recommend visiting your dealership for further diagnosis. Let me know if you have any additional questions!

Andrea
Ram Social Care Specialist

M² Mods.

 

[Mpgrimm2]

If that doesn't work, you're better off replacing it (or upgrading to 8.4 or aftermarket) than taking it to a dealer. Might even be one in the for sale section.

M² Mods.