Sir John
Senior Member
- Joined
- May 28, 2014
- Posts
- 1,830
- Reaction score
- 896
- Location
- Buffalo, NY
- Ram Year
- 2016 1500 Rebel "Mopar 16" Special Edition
- Engine
- Hemi 5.7
Good on OP for staying relatively calm.
It's a struggle for sure...
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Good on OP for staying relatively calm.
... I would expect nothing less than a full replacement of the dash.
So, here are some pics I just took 5 minutes ago. As you can see, the cuts have settled down a lot. I'm REALLY REALLY struggling with rather I want to risk this dealership damaging more when replacing the whole dash skin. I'm going to my local upholstery shop tomorrow to show them and get their 100% opinion on the success of a repair by them. The only downside is if I have them repair it, then I can no longer get the dash skin replaced under warranty for this claim. I cannot go into details right now why, but I'll explain later.
On the upside, when sitting in the seat, the steering wheel blocks the cuts from my view.
I think we all feel where you stand right and just want to put this behind you and move on with life. Me, personally, pure principle at this point. Id get everything I possibly could just for the hassle but respectfully. Id also set grounds on fix, FCA tech only does the repair and is closely monitored the whole time. Set grounds you're ok with.
Monitored by whom? Sure is not going to be the customer. I get the OP has a trust issue but any tech that is assigned to fix this is not going to be watched the whole time like a zoo animal.
I don't know man that would bother me to no end. It's perfectly in your direct line of site when you drive it. It will be there staring you in the face every time you look down at the guages...
EXACTLY!!!
And maybe it helps to get "ramcares" involved.
Monitored by whom? Sure is not going to be the customer. I get the OP has a trust issue but any tech that is assigned to fix this is not going to be watched the whole time like a zoo animal.
Hmmm, I wonder what they're going to do with the old dash. I might have to go dumpster diving.