Disclaimer: Links on this page pointing to Amazon, eBay and other sites may include affiliate code. If you click them and make a purchase, we may earn a small commission.
Crap! sounds like you need three hands to get into the menu.
I think I'm still running the older version. I'll check tonight when I get home.
Yep, same truck, same software versions, same totally crappy muddy muffled sounding radio.OK, here's what I've found out. To see the software version you need to enter the dealer service menu.
To enter the dealer service menu you put the key in the accessory position, truck is not running, and simultaneously hold down the driver temperature control UP and DOWN buttons as well as holding down the Front Defrost button.
Then you tap on System Information > Radio Part Information
Scroll down to see everything.
I'm running software version: 18.20.2e
I'm running EQ version 3.4
I presume EQ version refers to the equalizer software. If so, this update SUCKS. I had modified the stock 6 speaker system with Polk dash speakers with 4 ohm resistors inline, Pioneer 6"X9" front door speakers, and a powered 8" subwoofer box. It sounded great! Just awesome.
Now it's way overly bass heavy, almost no treble. It's muddy and muffled sounding. I just did the 4 ohm resistors in the dash speakers last weekend and now I'm considering taking them out!
I've now got the Bass turned down to -3 and the Treble turned up to +4 (before update was at Bass +2 and Treble 0)
If someone that hasn't gotten the update could go into their truck's dealer service menu and report back what version of EQ you are running I would really appreciate it.
They've got to change this back to what it was before. It ruined my stereo.
I'm going to the dealer in 2 hours. They say they can't roll back to a previous software version. They told me all updates are done over the air via Sirius XM Guardian.I tried calling uconnect support yesterday...after telling 3 different people I couldn't understand a word they were saying, I got told that I have to take it to a dealership.
I emailed UConnect customer support with some questions.
PowerRam
I checked my software version. I have not gotten the update yet. From what i hear i dont want it.
software version: 17.43.44
EQ version: 3.4
My stereo still sounds the same as purchase date. Sound is not muddy/muffled. I hope they get this fixwd
I'm listening to songs from my USB stick. I know what they sounded like before the update and they are not sounding the same. It's sad, really.One thing to note is that when I connected my phone on bluetooth, my audio sounded pretty much normal. Only on am/fm and sxm radio does it sound like fido's a**.
Here is the response I got from UConnect customer support:
1. Your vehicle's software should be at 21.9
2. You can check the current software by the following steps -Push and hold front defrost, driver temperature up and down and dealer mode will appear -radio part information -software application version
3. The update fixed the following issues:
- Antitheft code request message.
- Backup camera screen is blank.
- Lines appear across screen.
- Radio control screen is blank or locked.
- Radio reset intermittently.
- Unable to adjust audio volume.
- Unable to switch modes between AM, FM, SAT or Media.
In addition the following enhancements are included in this update:
- Improvement to Bluetooth phone pairing.
- Bluetooth devices unresponsive.
- Improved sound quality when using a Bluetooth phone.
Yeah, about that last "enhancement"...can I get rid of that one?
Crap, I hope not. I just went through a bunch of speaker mods and fine tuned the frequency settings, including subwoofer settings.
Yes, the same thing happened to me. Uconnect software update pushed down Sept 4th. The morning of Sept 5th my radio sounds like crap, very flat, all bass, very muffled, like someone is talking with their hand over their mouth. I hope someone at FCA follows these forums and gets the software team to write another update to correct this issue.
I wouldn't recommend it honestly. Something in the update is obviously corrupted. Personally I'd hold off and see if they patch it up.Wtf, i just followed powrrams lead and ordered new dash speaker adapters and 4 ohm resistors. Haven't received them yet.
I pulled in my driveway tonight and the update popped up, i shut the truck off so im assuming it didn't load. My question to u guys is, my new dash speakers (kicker cs series) are crazy bright, why i ordered the resistors. Would this update actually make them sound good???
Wtf, i just followed powrrams lead and ordered new dash speaker adapters and 4 ohm resistors. Haven't received them yet.
I pulled in my driveway tonight and the update popped up, i shut the truck off so im assuming it didn't load. My question to u guys is, my new dash speakers (kicker cs series) are crazy bright, why i ordered the resistors. Would this update actually make them sound good???
When I first got mine it sounded perfect and like you guys said it now sounds like crap no matter how you adjust eq.I don't think can go backwards with software on the new radios going to try that and maybe a factory reset.if either work going to put on a 911 plug if they still have input for one and stop the u connect update crap.