Uconnect Class Action Complaint

jsteinm1 · Aug 4, 2015

Chrysler and Harman Hit With a Class Action Complaint After Jeep Hack | WIRED

What are your thoughts on this? I don't think there's anything to warrant a cash grab from this since it was fixed in a timely fashion, but u think they have a point about the cellular system being connected to critical systems. I imagine there is a reason for this but don't know any off the top of my head.

SilverStreak88 · Aug 4, 2015

This whole computerized motor vehicle system in all makes and models is incredibly great technology, but it has to many vulnerabilities that are known about and not taken care of. This kind of thing is one of the main reasons I refuse to buy a new truck, when my '07 dies I'll be looking for a 1st gen Ram diesel,

smurfs_of_war · Aug 5, 2015

I agree, I don't think for one second this warrants a cash grab. Any and every connected system globally is prone to attack and compromise. That's the nature of the beast. For every hole plugged, a person or people are already looking for (or have found) another hole to exploit. Whether you smart phone, PC or Mac, utilities, to nuclear power plants- they are all exploitable.

Like I tell my clients- the only way to 100% secure your systems is to cut the cables.

Skrap · Aug 5, 2015

Typical f'n people. If I were the judge I would grant them the class action suit. Then tell them if they loose the suit they will pay for Chryslers/fiats and Harmons attorney's fees. Actually this should be the law in just about any civil case. Would really cut down on frivolous lawsuits. Is this a frivolous case? Not sure, but since it seems Chrysler has and seems to currently be making an attempt to fix the issue and nobody has been injured or killed I don't see how a lawsuit is justified, let alone a class action suit. Three people and the attorney just trying to get rich off a large corp.

Skrap · Aug 5, 2015

SilverStreak88 said:
This whole computerized motor vehicle system in all makes and models is incredibly great technology, but it has to many vulnerabilities that are known about and not taken care of. This kind of thing is one of the main reasons I refuse to buy a new truck, when my '07 dies I'll be looking for a 1st gen Ram diesel,

Ha! Your only 27 years old. What are you going to buy when your 40? 50? 60? At some point your going to have to take the plung.

darthdzl · Aug 5, 2015

Skrap said:
Ha! Your only 27 years old. What are you going to buy when your 40? 50? 60? At some point your going to have to take the plung.

Bah, we don't have that long before the zombie apocalypse anyway.

Then we'll all be driving salvaged 1st Gens Cumminses (Cumminsae? Cumminsi?) running homemade biodiesel.

baum · Aug 5, 2015

Got to love a sue happy country now days!!

what i would love to see that wired hasnt shown is what is required on the back end in order to "hack" the system. i would love to see those guys go to a dealer pick a car and prove it again that it can be done in minutes.

do these people sue microsoft if their pc or laptops get a virus?

NorthTexasHemi · Aug 5, 2015

I really dislike Class Action Lawsuits. The only ones that make money are the lawyers of the suit and the plaintiffs get like 5 bucks... no one wins with that crap, well except for Land Rover when the lawyer buys one so it can be an asphalt queen.

SilverStreak88 · Aug 5, 2015

Skrap said:
Ha! Your only 27 years old. What are you going to buy when your 40? 50? 60? At some point your going to have to take the plung.

I'll keep my **** in check and always up on maintenance. I plan to run this truck till there are to many things to keep up with. I have a 2013 Ford Escape loaded out Ford Sync and all and its quite annoying at times. As I stated before, it's great technology.

SlowRoller · Aug 5, 2015

NorthTexasHemi said:
I really dislike Class Action Lawsuits. The only ones that make money are the lawyers of the suit and the plaintiffs get like 5 bucks... no one wins with that crap, well except for Land Rover when the lawyer buys one so it can be an asphalt queen.

True, and it's not just the 'class-action' suits,,,

Company I work for has a half-dozen or more attorneys 'in-house' and satellite associates all over America.

Through work, I've been privy to enough lawsuits to see neither the Plaintiff or the Defendant really 'win',,, but the Attorney's always get paid.

AzRamLover · Aug 5, 2015

While I generally agree with the sentiments above (frivolous lawsuits; class actions only benefitting attorneys), in this case I hope it goes to trial and costs FCA a lot of money.

Don't get me wrong - I love my Ram. FCA did a good job.

BUT, we need to start taking IOT (internet of things) security very seriously, be it cars, fridges, or microwaves.

Clearly, no one is thinking about it until a hack happens. If we set the precedent of substantial, punitive, financial damages in a case like this, it will strengthen the internal business case that manufacturers need to increase the security of these systems.

No one cared about credit card security in POS (point of sale) terminals until Home Depot and Target were hacked. Now, neither of those retailers have lost or settled a CA lawsuit as a result (AFAIK), but think about how strong the message would be to Fortune 500 boards.

A landmark settlement would change M2M security from a pesky engineering problem to a material business threat; the CxOs and boards would demand resources to mitigate the risks to the company's EPS.

Sue away!!

SlowRoller · Aug 5, 2015

Skrap said:
Ha! Your only 27 years old. What are you going to buy when your 40? 50? 60? At some point your going to have to take the plung.

Yep. A 07 Ram in 30 yrs would be like a 1977 truck today,,, There is a slight chance he might be driving something like that down the road, but odds are, that won't be the case.

(IMHO, a 77 is probably built better (more steel / less plastic) and far less complicated than an 07, so even that is not a fair comparison}

Limeybastard · Aug 5, 2015

What makes matters worse they used microsoft technology for u(n)connect. Thats what I read somewhere.

SitKneelBend · Aug 5, 2015

baum said:
Got to love a sue happy country now days!!

what i would love to see that wired hasnt shown is what is required on the back end in order to "hack" the system. i would love to see those guys go to a dealer pick a car and prove it again that it can be done in minutes.

do these people sue microsoft if their pc or laptops get a virus?

I want to know too, they were able to put custom pictures on the screen!

For those of you that haven't watched the wired video or don't necessarily understand how they control the vehicle they are using the cellular connection on the Uconnect to gain access to the radio. The radio is connected to the BCM via the CANBUS network within the vehicle and handles almost every aspect of the vehicles elctronic operations. Without the outside connection (cellular/wifi antenna) there is no hack unless someone were to plug directly into the CANBUS and hijack the signal being sent to various components in the vehicle. So the hackers are sending commands directly to the BCM by transmitting the command through the radio's onboard cellular data connection.

Someone correct me if I'm in any way wrong...

SilverStreak88 · Aug 5, 2015

Skrap said:
Ha! Your only 27 years old. What are you going to buy when your 40? 50? 60? At some point your going to have to take the plung.

I'll never take the plunge and buy a new vehicle like that. If I can't pay cash for it, I don't need it at that point and time.

Jaxyaks · Aug 5, 2015

If what they allege is true, there should be a different fix than software. It seems to me the system is hard wired in and the internet systems allow it into the safety systems of the truck. That's more than a patch or glitch.

Limeybastard · Aug 6, 2015

SitKneelBend said:
I want to know too, they were able to put custom pictures on the screen!

For those of you that haven't watched the wired video or don't necessarily understand how they control the vehicle they are using the cellular connection on the Uconnect to gain access to the radio. The radio is connected to the BCM via the CANBUS network within the vehicle and handles almost every aspect of the vehicles elctronic operations. Without the outside connection (cellular/wifi antenna) there is no hack unless someone were to plug directly into the CANBUS and hijack the signal being sent to various components in the vehicle. So the hackers are sending commands directly to the BCM by transmitting the command through the radio's onboard cellular data connection.

Someone correct me if I'm in any way wrong...

So they hacked the system and were able to control vehicle. Yet, us as consumers cannot enable certain functions without paying for it? LOL Point being if they could control the vehicle then there must be many other things owners can probably do that are not listed as paid options or services available as such,.

7777xm · Aug 6, 2015

AzRamLover said:
While I generally agree with the sentiments above (frivolous lawsuits; class actions only benefitting attorneys), in this case I hope it goes to trial and costs FCA a lot of money.

Don't get me wrong - I love my Ram. FCA did a good job.

BUT, we need to start taking IOT (internet of things) security very seriously, be it cars, fridges, or microwaves.

Clearly, no one is thinking about it until a hack happens. If we set the precedent of substantial, punitive, financial damages in a case like this, it will strengthen the internal business case that manufacturers need to increase the security of these systems.

No one cared about credit card security in POS (point of sale) terminals until Home Depot and Target were hacked. Now, neither of those retailers have lost or settled a CA lawsuit as a result (AFAIK), but think about how strong the message would be to Fortune 500 boards.

A landmark settlement would change M2M security from a pesky engineering problem to a material business threat; the CxOs and boards would demand resources to mitigate the risks to the company's EPS.

Sue away!!

Way wrong. All these companies care deeply about hacks. They spend millions trying to prevent it. Software security is and has been a very serious issue for a very long time.

In the uconnect case, we have these hackers that was able to find a hole. Uconnect was secure until some found a way. In the software security industry, there is always a way to hack something.

The class action is BS unless they can prove negligence, prove that they knew of this exploit and did nothing to prevent it. That is not what jappened.

Sent from my SM-N915T using Tapatalk

VectorZ · Aug 6, 2015

I'm all for holding giant corporations responsbile for their negligence when there are actual deaths, injuries or damages, I'm looking at GM and the Takata airbags as an example. What are the damages here? Has somebody been killed? If not what are they going to collect?

Seems like a typical group of ******* lawyers trolling for money. Most people in a class action suit rarely see a dime, and that's if the class is certfied, after it drags through the legal system for years and they actually win. IMO this class will never be certified.

AzRamLover · Aug 6, 2015

VectorZ said:
I'm all for holding giant corporations responsbile for their negligence when there are actual deaths, injuries or damages, I'm looking at GM and the Takata airbags as an example. What are the damages here? Has somebody been killed? If not what are they going to collect?

Seems like a typical group of ******* lawyers trolling for money. Most people in a class action suit rarely see a dime, and that's if the class is certfied, after it drags through the legal system for years and they actually win. IMO this class will never be certified.

Very good point - it's going to be extremely difficult to prove that someone has been harmed thus far.

Also agree it's likely unscrupulous attorneys looking to cash in.

That said . . . I submit that the mere precedent of the class action, especially the resources required to defend against it, will drive positive change at the corporate level amongst automakers and their IOT suppliers.

Uconnect Class Action Complaint

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