14 express premium cluster upgrade

[jabrams00]

I have the base model Black Edition Express 5.3 radio. I've added the premium cluster, I've added OEM steering wheel radio controls and everything works exactly the way it should. I am going to call the speedo company from the last post and get the mileage corrected.


Sent from my iPhone7++

 

[RTS001]

Anyone have a video? or a removal of the gauge cluster?

 

[BlkXpress]

Anyone have a video? or a removal of the gauge cluster?

No videos but is pretty straight forward....

4 bolts hold on the plastic over the gauges, believe they are T-20s, but I forget if that is the correct size or not.

Put a towel over your steering wheel cover or it will scratch.

Pull plastic straight out, there are two clips at bottom that hold it on, don't be scared.

After that, there are two bolts that hold gauges in place, I believe I used a 10mm socket to get those off....

Lower your steering wheel to it's lowest setting. Carefully play with the gauges til they come out.... you will have to unclip the connector while it is still partially inside the cubby/gauge hole



Sorry if some of it is not clear ... and sorry no pics.

 

[N1ck]

Anyone have a video? or a removal of the gauge cluster?

2013 Ram 4.7 W/ Premium Cluster Installed - YouTube

 

[Rherman1]

This is the one I picked up today, it will be here Tuesday! It has just a little over 6000 miles!! It came out of a 2014 Big Horn.

 

[cgeorgemo]

This is the one I picked up today, it will be here Tuesday! It has just a little over 6000 miles!! It came out of a 2014 Big Horn.

You got that one 3 minutes before I called. Their computers were down when I called this morning and you had just bought it when I called back.

 

[Rherman1]

You got that one 3 minutes before I called. Their computers were down when I called this morning and you had just bought it when I called back.

Sorry buddy I looked last night and saw it, I called at 8am today and told them if it was the 7" cluster I would buy it. They sent an email to show me it was the right one and I called right back and bought it. Hell $300 was a steal! Only 6000 miles on it too! I only have 6300 miles on my truck, close enough! It came out of a truck with a 5.7 in it too.

 

[cgeorgemo]

Yep I called right when they opened and they were having computer trouble....
The hunt continues!

 

[User]

Sorry buddy I looked last night and saw it, I called at 8am today and told them if it was the 7" cluster I would buy it. They sent an email to show me it was the right one and I called right back and bought it. Hell $300 was a steal! Only 6000 miles on it too! I only have 6300 miles on my truck, close enough! It came out of a truck with a 5.7 in it too.

Can you guys get these people to give you guys the last 8 characters of the VINs of the trucks they are coming off? This will help us in the long run finding the correct part numbers for each cluster.

Is it to late to verify the VIN with the people you bought this from? All I need is the last 8 characters.

 

[Rherman1]

Yep I called right when they opened and they were having computer trouble....
The hunt continues!

I will keep looking too, if I find one i will message you.

 

[Rherman1]

Can you guys get these people to give you guys the last 8 characters of the VINs of the trucks they are coming off? This will help us in the long run finding the correct part numbers for each cluster.

Is it to late to verify the VIN with the people you bought this from? All I need is the last 8 characters.

I will call in the am and see if i can get them for you.

 

[BlownGP]

I'm hoping that if you stay away from the gold colored clusters you'd be more likely to find one that came from an SLT (Big Horn/Lonestar/Outdoorsman) or Sport that wasn't originally paired with an 8.4" touchscreen head unit.
They would need to be controlled by the steering wheel buttons instead of the HU.
The clusters with gold rings are Laramies, Longhorns, and Limiteds that came with 8.4 HU.
Look for Silver or Black rings and you might be more likely to get one that works with your wheel buttons.

So you're saying trucks with the 8.4 use the touch screen to control the gauge cluster and the ones with out the 8.4 use the steering wheel controls?

Interesting. Didn't know that. Thanks

 

[cgeorgemo]

So you're saying trucks with the 8.4 use the touch screen to control the gauge cluster and the ones with out the 8.4 use the steering wheel controls?

Interesting. Didn't know that. Thanks

Not all the functuons are controlled by the touch screen but some of the preferences are on the screen.

 

[nyciti]

"Look for Silver or Black rings and you might be more likely to get one that works with your wheel buttons." - Be VERY careful here....I just got mine and its locked in Spanish and cannot be changed. Also you canNOT change any of the settings, like horn honk with lock etc if you get one that was paired with an 8.4. I am going to the dealer to see what if anything I can get done to get it reset. IF anyone in the NYC area whats to help me out at least set it to english by letting me plug into their truck, I would be very grateful$$

 

[Rherman1]

Can you guys get these people to give you guys the last 8 characters of the VINs of the trucks they are coming off? This will help us in the long run finding the correct part numbers for each cluster.

Is it to late to verify the VIN with the people you bought this from? All I need is the last 8 characters.

Here you go- ES152929

 

[cgeorgemo]

Please everybody get your donor truck VINs to User so we can get a list of which part numbers are the ones that are paired to 8.4 and which are the ones that pair with 5.0. That will make it much easier to find the right cluster when we are shopping.

 

[cgeorgemo]

Here is a list of the issues we've seen in this thread and others so far and how to fix or avoid them.

Issue 1
The mileage of the cluster isn't the same as my truck.

Option 1 Buy a cluster with more miles than your truck and drive until you catch up to the cluster.

Option 2 Contact instrumentclusterstore.com and have them reset the cluster's mileage for a $200 charge. Verified good reset service by cgeorgemo

Option 3 Buy a new cluster from the dealer (around $500) and pay the core charge ( $800) or trade in a used cluster from salvage and they will make sure the new cluster mileage is correct.

Issue 2
I've bought a cluster that was paired with the 8.4 head unit and I can't change some of the settings

Option 1 Avoid this problem by getting the VIN of the donor trucks cluster and checking the equipment the truck was shipped with at the recall site.
Dodge - Recall

Option 2 Find someone near you who would let you hook up your cluster to their truck for couple of minutes to correct the settings you need to adjust.

Issue 3
The hours on my cluster don't match what I've actually driven.

Option 1 If you are having your mileage corrected by instrumentclusterstore.com they can also set the hours as well for no additional charge. Verified good reset service by cgeorgemo

Option 2 Live with it and if anyone brings it up at trade in or sale time then be sure to tell them why the hours are off.

Option 3 Have the memory that holds the hours moved over to the new cluster when the mileage is being corrected. You will have to see if this service is offered by the company resetting your mileage.

 

[cgeorgemo]

Double post...sorry

 

[cgeorgemo]

Can you guys get these people to give you guys the last 8 characters of the VINs of the trucks they are coming off? This will help us in the long run finding the correct part numbers for each cluster.

Is it to late to verify the VIN with the people you bought this from? All I need is the last 8 characters.

I've got one at home with 24K miles on it. I don't have any idea of the VIN but I should be able to tell you if it was paired with an 8.4 or a 5.0 if I hook it up for a bit even if I don't install it completely yet. I'll send you the pat # and wether it was a 5.0 or 8.4 paired cluster.

Rherman1's cluster was paired with a 5.0 according to the equipment listing on the recall website. Once he gets it in his hands maybe he can tell you which part number it is for your list without having to bother your friend at the dealership.

 

[Rherman1]

I've got one at home with 24K miles on it. I don't have any idea of the VIN but I should be able to tell you if it was paired with an 8.4 or a 5.0 if I hook it up for a bit even if I don't install it completely yet. I'll send you the pat # and wether it was a 5.0 or 8.4 paired cluster.

Rherman1's cluster was paired with a 5.0 according to the equipment listing on the recall website. Once he gets it in his hands maybe he can tell you which part number it is for your list without having to bother your friend at the dealership.

Anything to help out a brother with a struggle! Thats what we are all here for, to help each other! I am so glad I found this forum!!