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2016 Ram Laramie Limited

Discussion in 'Chrysler Warranty Direct' started by Mikark, May 7, 2020.

  1. Mikark

    Mikark Junior Member

    Age:
    68
    Posts:
    8
    Likes Received:
    12
    Joined:
    Oct 5, 2017
    Location:
    Bloomingdale,IL
    Ram Year:
    2016
    Engine:
    Hemi 5.7
    I purchased this Truck with 20,000 miles on 9/26/2017 and purchased the Lifetime Warranty. It now has 38,000 miles. I took my truck in yesterday (Dupage Dodge Glendale Heights, IL) because my service air suspension light can on. They checked the truck over and told me there was a broken part in the air suspension system . That's why the light can on. I was driving my wife to the grocery store not out 4 wheeling. They told me that this part is not covered and would cost appox $550. Please tell why this is not covered when I spent $3,000 on a lifetime warranty for this exact purpose. This truck has never been off road or abused by any mean. I was thinking with a lifetime warranty this truck could last us forever. But, unless this gets resolved you will be losing a customer forver.
     

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