A little less than 2 Weeks ago I picked up a brand new Ram 1500 Sport crew cab, after 1000kms this is where I'm at now.
Drivers rear door panel rattles with the radio on
Drivers rear door glass has a manufacturing defect and theres a piece of glass basically sticking out of the middle of it.
Air leak at speeds above 80km/h from the passenger side front door area
Heated seats don't work very well at all, I don't know if thats a defect of they just don't get very warm in these trucks, it also feels as if the seat back doesn't heat at all
Worst factory paint job I've ever seen on a vehicle.
Those issues aren't a huge deal and I just chalk it up to mass production but the next 2 I have a huge problem with.
Lifter tick on cold starts, I've heard it twice when I started the truck, most times I remote start it from far away though so I don't know how many times its done it that I haven't heard, its not the Hemi tick its a definite and distinct lifter tick, heres a video, not my truck but mine sounds the exact same during startup. https://www.youtube.com/watch?v=xENSuondogI
The last one is what I can best describe as a rolling vibration on the highway at speeds of 105km/h on up. Its not the MDS shutter because if I manually put the transmission in 8th it disables the MDS and still does it, but if I shift it to 7th the vibration goes away completely.
I have a service appointment for Tuesday morning for everything I've listed except for the vibration as today was the first time I actually got the truck out on the highway so I'll let them know about that when I take it in.
My question is am I being unreasonable here in the fact that I basically want the dealership or FCA canada to essentially buy the truck back at this point and put me into another one? The first group of issues are whatever but if they have to tear into my brand new truck to replace the lifters and who knows what to fix the vibration but based on my troubleshooting seems to be a transmission issue I find unacceptable on a vehicle this new and with such low mileage.
Drivers rear door panel rattles with the radio on
Drivers rear door glass has a manufacturing defect and theres a piece of glass basically sticking out of the middle of it.
Air leak at speeds above 80km/h from the passenger side front door area
Heated seats don't work very well at all, I don't know if thats a defect of they just don't get very warm in these trucks, it also feels as if the seat back doesn't heat at all
Worst factory paint job I've ever seen on a vehicle.
Those issues aren't a huge deal and I just chalk it up to mass production but the next 2 I have a huge problem with.
Lifter tick on cold starts, I've heard it twice when I started the truck, most times I remote start it from far away though so I don't know how many times its done it that I haven't heard, its not the Hemi tick its a definite and distinct lifter tick, heres a video, not my truck but mine sounds the exact same during startup. https://www.youtube.com/watch?v=xENSuondogI
The last one is what I can best describe as a rolling vibration on the highway at speeds of 105km/h on up. Its not the MDS shutter because if I manually put the transmission in 8th it disables the MDS and still does it, but if I shift it to 7th the vibration goes away completely.
I have a service appointment for Tuesday morning for everything I've listed except for the vibration as today was the first time I actually got the truck out on the highway so I'll let them know about that when I take it in.
My question is am I being unreasonable here in the fact that I basically want the dealership or FCA canada to essentially buy the truck back at this point and put me into another one? The first group of issues are whatever but if they have to tear into my brand new truck to replace the lifters and who knows what to fix the vibration but based on my troubleshooting seems to be a transmission issue I find unacceptable on a vehicle this new and with such low mileage.
