2018 Uconnect 8.4 Issues

[El Samurai]

I have a 2018 Laramie. I just got off chat with a Mopar Uconnect rep. I have 2 issues with the radio, neither of which the dealer nor the rep could fix. Dealer and Uconnect tell me my software is up to date. The only thing the Uconnect rep could tell me is that they have only tested Android through 8.1.0, so they couldn't guarantee full compatibility with software versions past that.

Phone is a Pixel 2 running Android 9.

First, BT sound quality. Every once in a while, the music sounds like it's being played from an old record. All popping and scratchy. It'll do it for a couple of songs then be fine. Seems random, BT is always strong.

Second, every time I plug the phone in through USB to use Android Auto, the BT unpairs. Doesn't matter if I unplug while driving, stopped, running, off...if I use Android Auto, I have to re-pair the phone.

Anyone else having similar issues?

 

[appzattak]

I'll have to check the Bluetooth repair issue. I do notice Bluetooth sound does that sometimes. One thing I noticed is sometimes after plugging in my phone, the volume is not adjustable, I have to unplug and replug in. I also have a Pixel 2 Xl and my radio is a new 2018 UAQ

Sent from my Pixel 2 XL using Tapatalk

 

[Mpgrimm2]

Do you have a UAQ 4c nav or the UAS 4c (w/o nav)?

What application version is installed on the radio? Go into dealer mode to check...
Press (temp up + down + front defrost for 6secs)

M² Mods.

 

[Mpgrimm2]

I haven't noticed any issues yet but my 18 Laramie is on v19.9 and I have a Galaxy S9

M² Mods.

 

[appzattak]

Do you have a UAQ 4c nav or the UAS 4c (w/o nav)?

What application version is installed on the radio? Go into dealer mode to check...
Press (temp up + down + front defrost for 6secs)

M² Mods.

Not sure who you're asking, but mine UAQ 4C

Sent from my Pixel 2 XL using Tapatalk

 

[appzattak]

so I did a quick test for the Bluetooth and my Bluetooth stays connected throughout unplugging and plugging into Android auto, however not sure you know or not but when you do connect Android auto it doesn't use Bluetooth any longer, but my phone still stays connected to Bluetooth and I do not have to re-pair it.

Sent from my Pixel 2 XL using Tapatalk

 

[Mpgrimm2]

Application version 21.9 has known audio issues on both radios and UAQ v22.5 has had a few reports of problems. v22.6 is available for UAS radios and is fixed.

M² Mods.

 

[El Samurai]

Do you have a UAQ 4c nav or the UAS 4c (w/o nav)?

What application version is installed on the radio? Go into dealer mode to check...
Press (temp up + down + front defrost for 6secs)

M² Mods.

I appreciate all of the replies. UAS 4c, Software version 18.20.2e.

 

[El Samurai]

so I did a quick test for the Bluetooth and my Bluetooth stays connected throughout unplugging and plugging into Android auto, however not sure you know or not but when you do connect Android auto it doesn't use Bluetooth any longer, but my phone still stays connected to Bluetooth and I do not have to re-pair it.

Sent from my Pixel 2 XL using Tapatalk

Weird...as soon as I plug my phone in, I get (what I assumed was standard) message "previous bluetooth device disconnected", and then it just unpairs/forgets the phone.

 

[8732cuts]

I have a 2018 Laramie. I just got off chat with a Mopar Uconnect rep. I have 2 issues with the radio, neither of which the dealer nor the rep could fix. Dealer and Uconnect tell me my software is up to date. The only thing the Uconnect rep could tell me is that they have only tested Android through 8.1.0, so they couldn't guarantee full compatibility with software versions past that.

Phone is a Pixel 2 running Android 9.

First, BT sound quality. Every once in a while, the music sounds like it's being played from an old record. All popping and scratchy. It'll do it for a couple of songs then be fine. Seems random, BT is always strong.

Second, every time I plug the phone in through USB to use Android Auto, the BT unpairs. Doesn't matter if I unplug while driving, stopped, running, off...if I use Android Auto, I have to re-pair the phone.

Anyone else having similar issues?

There's a setting in Android auto that lets you keep Bluetooth on while connected.

Sent from my SM-N960U using Tapatalk

 

[El Samurai]

There's a setting in Android auto that lets you keep Bluetooth on while connected.

Sent from my SM-N960U using Tapatalk

Ok cool. Just found that, hopefully it helps.