8.4a Clock Issues

[gsanchez84]

So I have the non navigation 8.4 radio. When I go to set my time I have no "SYNC to GPS" option only the option to actually set my time in hours and minutes and the 12 or 24 hr format. I set the right time then press the "x" button to exit that setting. I turn my truck off for a few minutes and then my clock is off by hours. Anyone else ever seen something like this? I am trying to avoid taking it into the dealer cause I just don't feel like waiting all day. Was hoping to see if anyone had a similar issue and how they fixed it.

 

[RamCares]

So I have the non navigation 8.4 radio. When I go to set my time I have no "SYNC to GPS" option only the option to actually set my time in hours and minutes and the 12 or 24 hr format. I set the right time then press the "x" button to exit that setting. I turn my truck off for a few minutes and then my clock is off by hours. Anyone else ever seen something like this? I am trying to avoid taking it into the dealer cause I just don't feel like waiting all day. Was hoping to see if anyone had a similar issue and how they fixed it.

What make and model is your vehicle so I can look through the owner's manual? You cna also contact UConnect directly via Uconnect® | Contact us for help with your Uconnect® System. Thanks - Kevin T, Social Connect Team

 

[gsanchez84]

What make and model is your vehicle so I can look through the owner's manual? You cna also contact UConnect directly via Uconnect® | Contact us for help with your Uconnect® System. Thanks - Kevin T, Social Connect Team

2016 Ram Lonestar 1500 v6 Crewcab. I called Uconnect and they asked me to take into the dealer first. I have also seen the YouTube videos on how to do the resets but that still doesn't fix the issue. Maybe just a bad unit.

 

[RamCares]

[quote name="ramcares" post=1346501]What make and model is your vehicle so I can look through the owner's manual? You cna also contact UConnect directly via [url=http://goo.gl/DZOB6e? | Contact us for help with your Uconnect? System[/url]. Thanks - Kevin T, Social Connect Team

2016 Ram Lonestar 1500 v6 Crewcab. I called Uconnect and they asked me to take into the dealer first. I have also seen the YouTube videos on how to do the resets but that still doesn't fix the issue. Maybe just a bad unit.[/QUOTE]

Thanks for the follow-up. I'd recommend bringing it into a dealer for service. Let me know if you need assistance establashing an appointment. Thanks - Kevin T, Social Connect Team