mcaligiuri
Senior Member
- Joined
- Aug 24, 2016
- Posts
- 172
- Reaction score
- 58
- Ram Year
- 2016 ram 1500 express crew cab
- Engine
- 5.7 hemi
so brought my truck to he dealer today to program my oem remote start, add sales codes leb and lec, fix rf fender rivet was not connected to inner splash shield. I bring donuts cause I worked in the business and know it's always a nice treat, tipped the guy who valet the truck at the service center $5 to take good care of my baby. They call me two hours later says it's all done, perfect. Head over during my lunch to pick the truck up and they only program the remote start. Now I'm pissed and have to leave it to fix the rivet and add the sales codes they admit they didn't do. Yet all of it said done on the bill. Whatever, I leave and they call later that it is now complete. I go after work to pick it up and it's finally done right. They don't offer to take $5 or any deal to make me feel better for coming back twice and wasting my time. Just basically here's your keys ****. This is the third time this dealer has screwed up a car of mine. Is it just me? Idk how they stay in business. And to add to it they double charge my credit card that I have to now straighten out. They lost a customer permanently now I'm going elsewhere. End rant lol