CarPlay Bluetooth Conflicts

[John Dixon]

I have a 2019 ram Laramie. To use CarPlay you must use the USB port. But if you press the voice button on the steering column it says there is no phone connected. You can bring up the full display and touch the phone Icon on the screen and it will allow you to make a request for a voice call. To use the voice button on the steering wheel you must disconnect the USB port and connect the iPhone with Bluetooth. Is anyone having this kind of issue?

 

[MikeG71]

to the Forum!

 

[quietpeen]

Welcome

 

[canadiankodiak700]

Solve all your problems... Toss the cryphone in the trash and go Android.

Sent from my Pixel 2 XL using Tapatalk

 

[Harley Harrold]

 

[RamCares]

I have a 2019 ram Laramie. To use CarPlay you must use the USB port. But if you press the voice button on the steering column it says there is no phone connected. You can bring up the full display and touch the phone Icon on the screen and it will allow you to make a request for a voice call. To use the voice button on the steering wheel you must disconnect the USB port and connect the iPhone with Bluetooth. Is anyone having this kind of issue?

Hi John Dixon,
Per your Owner's Manual on page 619, "Apple CarPlay allows you to use your voice to interact with Siri through your vehicle’s voice recognition system, and use your smartphone’s data plan to project your iPhone and a number of its apps onto your Uconnect touchscreen. Connect your iPhone 5, or higher, to one of the media USB ports, using the factory-provided Lightning cable, and press the new CarPlay icon that replaces your “Phone” icon on the main menu bar to begin Apple CarPlay. Press and hold the VR button on the steering wheel, or press and hold the “Home” button within Apple CarPlay, to activate Siri, which recognizes natural voice commands to use a list of your iPhone’s features:
• Phone
• Music
• Messages
• Maps
• Additional Apps"
If you believe your system is not operating as designed, we recommend visiting your dealer. We would be happy to offer some additional assistance throughout this process by connecting you with a case specialist. If this is something you would be interested in, please send us a private message!
Alex
Ram Social Care Specialist

 

[Joe w.]

Welcome