Dee Zee Tailgate Assist

Disclaimer: Links on this page pointing to Amazon, eBay and other sites may include affiliate code. If you click them and make a purchase, we may earn a small commission.

RichStevenson

Junior Member
Joined
Apr 3, 2018
Posts
24
Reaction score
13
Location
Medina. Ohio
Ram Year
2016
Engine
Hemi 5.7
I just installed the tailgate assist, and was wondering if it's operating the same for those of you that have it installed. When I open the tailgate, it drops fast for a few inches before the assist catches. Is that normal?

 

aldosterone

Junior Member
Joined
Sep 20, 2017
Posts
7
Reaction score
4
Ram Year
2017
Engine
Hemi 5.7L
Mine drops slowly almost from the beginning. Let it settle in and see what happens. Could always ask for a new small piston part from them.
 

JOHRY

Senior Member
Joined
Apr 5, 2018
Posts
189
Reaction score
95
Location
Ontario, Canada
Ram Year
2019
Engine
EcoDiesel 3.0
Yeah mine does the same thing. It's due to the angle of the catch point. Basically the support doesn't actually grab for the first few inches of travel.
 
OP
OP
RichStevenson

RichStevenson

Junior Member
Joined
Apr 3, 2018
Posts
24
Reaction score
13
Location
Medina. Ohio
Ram Year
2016
Engine
Hemi 5.7
Well ****. Looks like I put the piston in upside down. When the instructions said attach the larger part of the shock, I took that to mean the larger part of the piston where the cap is. That cap is what made me think that was the larger part. I looked up pictures and videos, and noticed everyone else's was installed opposite of mine. So I just flipped it around, and it catches much earlier now.
 

Jrod

USAF 1997-2008
Joined
May 19, 2014
Posts
1,291
Reaction score
1,468
Location
Virginia
Ram Year
2025 Laramie
Engine
SST SO
Well ****. Looks like I put the piston in upside down. When the instructions said attach the larger part of the shock, I took that to mean the larger part of the piston where the cap is. That cap is what made me think that was the larger part. I looked up pictures and videos, and noticed everyone else's was installed opposite of mine. So I just flipped it around, and it catches much earlier now.

Well damn... Glad you posted! I though the initial drop was normal... I flipped mine around and now it catches as soon as you open and let go!
 

Outbreak

Senior Member
Joined
Nov 6, 2017
Posts
323
Reaction score
227
Ram Year
2017
Engine
Cummins 6.7
Mine is slow the entire way, but it looks like you figured out what was wrong.

I'd post a pic of mine, but it's a few thousand miles away...
 

grizzstang

Senior Member
Joined
Apr 26, 2017
Posts
1,845
Reaction score
2,882
Location
Calgary, Alberta Canada
Ram Year
2017
Engine
Hemi 5.7
Both those are right and I believe the instructions tell you to connect the top first then the bottom but I found I could not get the bottom on with the top connected as the shock would hit the truck. Connect the bottom first then the top.
 

1500canoe

Senior Member
Joined
Mar 21, 2018
Posts
233
Reaction score
150
Location
Central Pennsylvania
Ram Year
2018
Engine
5.7L Hemi
Both those are right and I believe the instructions tell you to connect the top first then the bottom but I found I could not get the bottom on with the top connected as the shock would hit the truck. Connect the bottom first then the top.
Yep, same here.
 

Gixxer4915

Junior Member
Joined
Oct 7, 2018
Posts
2
Reaction score
0
Location
Connecticut
Ram Year
2011
Engine
Hemi 5.7
I just installed the tailgate assist, and was wondering if it's operating the same for those of you that have it installed. When I open the tailgate, it drops fast for a few inches before the assist catches. Is that normal?

Mine does the same thing. I use to own a Nissan Titan that had a factory one. Titan goes slow right from beginning.
 

Michael Cole

Member
Joined
Sep 12, 2018
Posts
64
Reaction score
44
Location
Maryland
Ram Year
2015
Engine
Hemi 5.7
Checked mine and the install is correct but the shock also holds the tail gate ( left side ) and not the cable. The right side ( passenger side ) cable holds the tail gate. Any thoughts ?
 
Back
Top