Diablo Trinity Support

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fat frank

Junior Member
Joined
Jan 1, 2013
Posts
15
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Ram Year
2012
Engine
5.7 hemi
Had trouble trying to install the unit on my computer. Wasn't updated for my year vehical.(2012) After an hour of getting a case of the red ****, I called their support group. Trying to tell the guy where I was and how I had everything messed up including two of their Icons on my screen,lol, he tried to talk me through it. After a few minutes and getting a grasp of my computer knowledge, He took control of my computer and deleted everything and installed it for me with the correct updates.
Said I was good to go and could load it in my truck now. Heck, this was easier than I thougt.lol

Diablo Sports service rocks. Now, if I only knew where to plug it in in my truck, I think I could handle the rest.
But, that's for another day.
BTW, I'm not kidding. Where is the receptical I plug into. I'm too old to be crawing around in the floorboard.
Later and thanks in advance.
 

SILVER_BULLET

Senior Member
Joined
May 16, 2012
Posts
1,543
Reaction score
99
Ram Year
2012
Engine
hemi 5.7
look on the driver side under the dash itll be right there real easy to find
 
Joined
Aug 30, 2012
Posts
32
Reaction score
1
Ram Year
2012 Dodge Ram
Engine
5.7 Hemi
close to the steering column. under the dash. right near the front
 

09SMOKINHEMI

Senior Member
Joined
Oct 31, 2011
Posts
2,722
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Location
TEXAS
Ram Year
2009
Engine
Hemi 5.7
good to hear you got some good customer support from them
 
OP
OP
F

fat frank

Junior Member
Joined
Jan 1, 2013
Posts
15
Reaction score
0
Ram Year
2012
Engine
5.7 hemi
good to hear you got some good customer support from them

Super nice people that cater to Hillbillys and machinists.lol
I was amazed with them. I just made a joke about coming over and he offered go log into my computer and do it for me.
Again, Highly recommended.

Thanks for the info from everyone on the location of the port.
Later and great site.
 
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