Electronic Steering rack and recall?

JColdIron

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I am having what seems to be a common electronic power steering failure where the vehicle does not find the steering rack on start up and sends warning "Service Power Steering". Happens only under 45*F. Stick a heat gun under the rack for a couple minutes and it fires up like normal.

Noticed on one of the threads that turned up in search that a great deal of these are listed under a recall list by # on the rack. https://www.autoserviceprofessional.com/articles/345-ram-1500-recall

Mine is unfortunately not... has there been any updated recall list to include TIC02113A5262 coded steering racks? This is for a 2013 1500 4x4 Bighorn with 6.5' bed.

Is there some sort of reporting system that I can report this issue to get it on the recall list? Love the truck. Hate the steering rack. Not sure why the 1500 needed to be electronic when the 2500 is perfectly normal hydraulic assist.

Trying to find one is difficult as well. Probably because a lot of them have had to be replaced! Rock Auto out of stock. Remans appear available on ebay but with a $300 core sent to another state...
 

Jeepwalker

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Yeah that's a bummer. You might Log your issue with RamCares (search this site).

Have you attempted to wiggle the connector, or inspect the connector for corrosion or a bent pin?
 

Tach_tech

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Im not sure there actually is a recall to replace steering racks on 13-19 DS. I looked through our dealer software and can’t find anything. I’ve never seen a truck come in for a recall for that either.
 

JColdIron

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Yeah that's a bummer. You might Log your issue with RamCares (search this site).

Have you attempted to wiggle the connector, or inspect the connector for corrosion or a bent pin?
Wiggled and check the connector. It is fine and now coated in the finest dielectric grease. I sent a message to the Ram Cares person that frequents the site asking if there was a place to register this kind of thing but have not heard back. It's only been a few min. I'll have to search for where myself.
 

JColdIron

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Im not sure there actually is a recall to replace steering racks on 13-19 DS. I looked through our dealer software and can’t find anything. I’ve never seen a truck come in for a recall for that either.
This is the one I found. No idea if it is accurate. When I took it to Firestone they said it was a problem and that when they called the local dealer for parts they were told the rack was on national back order.

https://www.autoserviceprofessional.com/articles/345-ram-1500-recall
 

Tach_tech

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Ya I saw the link but it doesn’t give any recall designation which is odd.

After some more digging, I found it. It’s the VB8 recall and it only effected about 190 vehicles. So it’s a pretty small recall.
 

JColdIron

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Ya I saw the link but it doesn’t give any recall designation which is odd.

After some more digging, I found it. It’s the VB8 recall and it only effected about 190 vehicles. So it’s a pretty small recall.
Huh, interesting. Guess mine makes 191...

Just got off the phone with Oreillys. They had the rack listed as available and to call and order. Well, it is in fact NOT available. Sigh
 

BeachRam

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A couple months ago, the shop that was replacing my shocks and tires got me a rack from Detroit Axle. Might be worth checking.
 

indept

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Wiggled and check the connector. It is fine and now coated in the finest dielectric grease. I sent a message to the Ram Cares person that frequents the site asking if there was a place to register this kind of thing but have not heard back. It's only been a few min. I'll have to search for where myself.

Huh, interesting. Guess mine makes 191...

Just got off the phone with Oreillys. They had the rack listed as available and to call and order. Well, it is in fact NOT available. Sigh
Why are you ordering it if. "Wiggled and check the connector. It is fine and now coated in the finest dielectric grease."?
 
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