RPG4U
Junior Member
I'm the proud owner of a 2019 CC SLT 3.6 and i have been very happy with it except that i started to notice paint curling on a quarter size spot on the roof. The primer can be seen and i noticed other spots forming on the hood too. Took it to the Dealer and the Service Advisor immediately said it was due to "something" landing on the paint and eating it. I told him that was a very stupid, baseless assertion since the truck is always washed, waxed and garaged beside being my secondary vehicle.
I showed him righteous indignation and he said he would submit it to FCA but he doubt it would get approved. They sent me to an independent body shop to get an estimatate since they don't have a body shop.
Yesterday the same clown called me to tell me that the claim was denied. I'm not going to take NO for an answer i paid too much money for this one-year old truck with paint that is peeling off and degrading by the week. I have a 2014 Toyota that is park outside and its paint is not damaged even after being exposed to the harsh Southwest sun and elements.
Have anybody else experienced the same royal treatment from FCA? Anybody have problems with sub-par paint and clear coat? What are my possible options to deal with this non-sense?
Any input would be greatly appreciated!!!
I showed him righteous indignation and he said he would submit it to FCA but he doubt it would get approved. They sent me to an independent body shop to get an estimatate since they don't have a body shop.
Yesterday the same clown called me to tell me that the claim was denied. I'm not going to take NO for an answer i paid too much money for this one-year old truck with paint that is peeling off and degrading by the week. I have a 2014 Toyota that is park outside and its paint is not damaged even after being exposed to the harsh Southwest sun and elements.
Have anybody else experienced the same royal treatment from FCA? Anybody have problems with sub-par paint and clear coat? What are my possible options to deal with this non-sense?
Any input would be greatly appreciated!!!
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