Feedback Hum

[mstallings]

Not sure where to post this...Engine or Electronics.

I've had a real issue with that feedback hum from the active noise cancelling. Took almost 6 months before Ram Care and the dealership would even admit there was a problem. They tried several fixes and were able to change the sound somewhat, but never fix it.

Finally on 4/13 (I think that was the exact day) a new software patch was release that was supposed to fix the issue. Amazingly it did. Problem is the fix sounds more like they just turned it off or just turned down the whole active noise cancelling system. I don't get the feedback hum anymore, but now I hear a lot of engine noise.

Anyone else have this issue?

 

[RamCares]

Not sure where to post this...Engine or Electronics.

I've had a real issue with that feedback hum from the active noise cancelling. Took almost 6 months before Ram Care and the dealership would even admit there was a problem. They tried several fixes and were able to change the sound somewhat, but never fix it.

Finally on 4/13 (I think that was the exact day) a new software patch was release that was supposed to fix the issue. Amazingly it did. Problem is the fix sounds more like they just turned it off or just turned down the whole active noise cancelling system. I don't get the feedback hum anymore, but now I hear a lot of engine noise.

Anyone else have this issue?

Hi mstallings,
We're sorry to hear about this new concern of yours! Please send us a private message if you plan to have your dealer address this and we'll gladly have this documented and looked into further.
Lydia
Ram Social Care Specialist