Bill Hartman
Junior Member
- Joined
- Jul 22, 2019
- Posts
- 8
- Reaction score
- 2
- Location
- Grottoes, VA
- Ram Year
- 2016
- Engine
- Hemi 6.4 Gas
2016 Ram 2500 with 23500 miles. The truck is still under warranty. So last week before my wife and I left on vacation I took it to my local dealer for an inspection, oil change, and tire rotation. The next morning we headed down the road. Stopped at about 100 miles and had lunch, no issues. Went another 100 miles to our destination and when my wife got out of the truck, while it was running, we hear this terrible knocking noise. Remember, this is gas not diesel: HERE IS THE VIDEO. Sounds like lifters/oil issue to me. It was louder on the right side and from underneath. If you turned the radio and air off you could hear it in the cab with the doors closed and windows up.
I checked the oil and all other fluids. All was normal, all gauges normal, no warning lights of any kind. I called my dealer from 200 miles away and they suggested I get it to another dealer close to my location, which was 25 miles away. I called them and they were kind enough to squeeze me in. I got to the dealer and it was making the same noise, but while they had it, it would stop doing it after 3-5 minutes. He put me in a loaner jeep compass (geez what crap) so I could continue on vacation. He called a few hours later and said it was definitely an internal engine issue and offered to tear it down under warranty and figure it out, but I was 200 miles from home and he wanted it a week. He also told me that his technician thought it was safe to drive and noted that in his report. I went back to pick it up. When i got it back, it was not making any sort of noise, and it has not done it since. I drove it 200 miles back home in near 100 degree heat no issues whatsoever. I even got 19.2 MPG on premium fuel.
So I called my dealer when I got home. They told me that if the truck was running normally, gauges normal, and no warning lights, there was nothing they could do. I questioned whether the right kind of oil was put in the vehicle and they said if not, the problem would have gotten worse instead of going away - which I'm not entirely buying.
But bottom line, something really bad sounding is documented and a dealer heard it. But now I'm stuck hoping it doesn't happen again after I exceed my 5 yr/60k powertrain warranty - which is in another 2 years or so. Has anybody else had a similar issue or advice on how I should be pushing this with the dealer? Thanks.
I checked the oil and all other fluids. All was normal, all gauges normal, no warning lights of any kind. I called my dealer from 200 miles away and they suggested I get it to another dealer close to my location, which was 25 miles away. I called them and they were kind enough to squeeze me in. I got to the dealer and it was making the same noise, but while they had it, it would stop doing it after 3-5 minutes. He put me in a loaner jeep compass (geez what crap) so I could continue on vacation. He called a few hours later and said it was definitely an internal engine issue and offered to tear it down under warranty and figure it out, but I was 200 miles from home and he wanted it a week. He also told me that his technician thought it was safe to drive and noted that in his report. I went back to pick it up. When i got it back, it was not making any sort of noise, and it has not done it since. I drove it 200 miles back home in near 100 degree heat no issues whatsoever. I even got 19.2 MPG on premium fuel.
So I called my dealer when I got home. They told me that if the truck was running normally, gauges normal, and no warning lights, there was nothing they could do. I questioned whether the right kind of oil was put in the vehicle and they said if not, the problem would have gotten worse instead of going away - which I'm not entirely buying.
But bottom line, something really bad sounding is documented and a dealer heard it. But now I'm stuck hoping it doesn't happen again after I exceed my 5 yr/60k powertrain warranty - which is in another 2 years or so. Has anybody else had a similar issue or advice on how I should be pushing this with the dealer? Thanks.
I am still running the crap out of it. I have two years left on the PT warranty so we'll see - I'm hoping it does it just once more. This is only my third truck since 1990, and the two prior (Chevys) are still running strong with a combined 350K miles. I take care of my vehicles. I would have never thought I'd be hoping that a vehicle engine would blow up before the warranty was out. This sucks.
