Installed UBD Uconnect 5 Radio in 2017 Rebel

[Phattoe]

I have been lurking the forums trying to find any information to help me narrow down the ONLY issue I have left with my install. But a brief backstory:

I had the 8.4" Connect 3 VP4 radio stock in my truck, It has the auto dual climate system already in the truck. I came across a killer deal for a UBD Radio ($60) so I figured id give it a try. I got the radio, and a harness to do the fit and everything is working fine with the radio, all functions are working BUT when I attempt to change the climate temperature settings all they say is hi or lo on the radio. I have noticed that the temperature does change when I use the buttons but the temperature value does not show on the display, and the slider just goes from low to high. I read on a jeep forum that if you change the units on the radio to metric people have gotten values to show on the radio. I tried that and lo and behold the radio does show me temperature in celsius now but I want it in imperial. The radio was out of a US built truck so Im kind of at a loss as to how to resolve this issue. I did reach out to infotainment under the guise I was helping a friend and they stated that they could send out a genie max to fix the issue but I have alfaobd as well as Appcar diagfcu which I have been using on vehicles in the past.

My question is does anyone have any input on this issue? I installed the radio on Saturday and it's been working I just have this one issue I would like to investigate and fix.

I appreciate any input from anyone regarding this as Im not finding much help and I don't want to have to buy something to fix this if I don't have to.

 

[SitKneelBend]

I have been lurking the forums trying to find any information to help me narrow down the ONLY issue I have left with my install. But a brief backstory:

I had the 8.4" Connect 3 VP4 radio stock in my truck, It has the auto dual climate system already in the truck. I came across a killer deal for a UBD Radio ($60) so I figured id give it a try. I got the radio, and a harness to do the fit and everything is working fine with the radio, all functions are working BUT when I attempt to change the climate temperature settings all they say is hi or lo on the radio. I have noticed that the temperature does change when I use the buttons but the temperature value does not show on the display, and the slider just goes from low to high. I read on a jeep forum that if you change the units on the radio to metric people have gotten values to show on the radio. I tried that and lo and behold the radio does show me temperature in celsius now but I want it in imperial. The radio was out of a US built truck so Im kind of at a loss as to how to resolve this issue. I did reach out to infotainment under the guise I was helping a friend and they stated that they could send out a genie max to fix the issue but I have alfaobd as well as Appcar diagfcu which I have been using on vehicles in the past.

My question is does anyone have any input on this issue? I installed the radio on Saturday and it's been working I just have this one issue I would like to investigate and fix.

I appreciate any input from anyone regarding this as Im not finding much help and I don't want to have to buy something to fix this if I don't have to.

How long has the radio been installed? It's not uncommon for the HVAC controls to be wrong for several power cycles until it gets a proper read of your vehicle settings in the BCM.

 

[Phattoe]

I installed it Saturday but I’ve been impatient and tried things recommended on some forum posts to see if things changed. I’ll just be a bit more patient and wait a few days for things to settle.

 

[SitKneelBend]

I installed it Saturday but I’ve been impatient and tried things recommended on some forum posts to see if things changed. I’ll just be a bit more patient and wait a few days for things to settle.

Do you have a part number of the radio you installed? THe Hi/LO is the default state of the radio, but if it is not fully compatible with your vehicle, it may remain that way. You mentioned a "UBD" radio (I'm not familiar with this model), do you have the original sale listing link?

 

[Phattoe]

The Model number of the radio is 68453843ag, it's out of a 2022 Ram 2500. This is the same radio that Infotainment is selling as a kit for 4th and 5th gen Rams. As I say everything works great except for the Hi/Lo thing with the climate control. If I change the units from US to Metric in the radio then the temperature shows up for the hvac controls, but its in celsius, as well as when I do the units change in the radio it changes everything in my EVIC over to metric as well.

 

[Phattoe]

I did reach out to Infotainment (who says they have this bug fixed) and of course they said they fix the bug with a Genie Max device which they would not even offer me. So this makes me think it could be a bcm setting that could need to be changed. They also stated on a YouTube video that some 2016 -2018 rams with this upgrade do not have the bug. Just some more information if anyone is curious

 

[SitKneelBend]

I did reach out to Infotainment (who says they have this bug fixed) and of course they said they fix the bug with a Genie Max device which they would not even offer me. So this makes me think it could be a bcm setting that could need to be changed. They also stated on a YouTube video that some 2016 -2018 rams with this upgrade do not have the bug. Just some more information if anyone is curious

Did you buy it from them?

 

[Phattoe]

Oh no I didn’t, I was on a fact finding mission when I read a YouTube comment that they resolved said issue

 

[CanRebel]

Oh no I didn’t, I was on a fact finding mission when I read a YouTube comment that they resolved said issue

You could ask Jimmy07. There is another forum like this one. You might be able to find the answer there.

 

[SitKneelBend]

You could ask Jimmy07. There is another forum like this one. You might be able to find the answer there.

Great suggestion, @Jimmy07 and/or @Mpgrimm2 will likely know the answer.

 

[Phattoe]

Oh awesome everyone! I appreciate this information!

 

[Kronk1265]

Were you able to resolve the Celsius problem? I have the exact same problem. I installed the same unit in my 2017 and everything works great besides it being in Celsius instead of Fahrenheit.

 

[ChristianPatino]

How did you get your the “comfort” button to show up on screen I did the same upgrade to my truck by I don’t have that soft key at all so I can change the fan speed just not the vent position

 

[Phattoe]

@Kronk1265 I have not gotten it fixed, I know after talking to someone at infotainment they said that it was fixed with a harness update and a tool doing conversion between the radio and the BCM but would not give me any information at all.

 

[Phattoe]

@ChristianPatino I did not have to do anything for that to show up, it just did for me on mine

 

[SitKneelBend]

@ChristianPatino I did not have to do anything for that to show up, it just did for me on mine

You two should compare harnesses with pictures...unlock the magic

 

[Kronk1265]

How did you get your the “comfort” button to show up on screen I did the same upgrade to my truck by I don’t have that soft key at all so I can change the fan speed just not the vent position

Mine just showed up as well.

 

[Kronk1265]

Here's a pic of my harness if it helps

I ordered it on ebay:

19-22 DODGE RAM UCONNECT 5 RADIO INTEGRATION WIRING HARNESS MAIN, MEDIA HUB, SXM | eBay

You will get 3 wiring harness only, main connector adapter + USB adapter + sirius XM connector adapter. - 14-22 RAM.

www.ebay.com

 

[ChristianPatino]

Here's a pic of my harness if it helps

I ordered it on ebay:

19-22 DODGE RAM UCONNECT 5 RADIO INTEGRATION WIRING HARNESS MAIN, MEDIA HUB, SXM | eBay

You will get 3 wiring harness only, main connector adapter + USB adapter + sirius XM connector adapter. - 14-22 RAM.

www.ebay.com

View attachment 552586

I bought that same exact one off eBay and it does not work I also tried to purchase the genie max from infotainment but they did not want to sell it separately

 

[Kronk1265]

I don't know if this helps or not, but I reinstalled my original radio and changed the units to metric, then removed it and put the new UBD radio in. The temperature sliders worked great on the touchscreen and I was able to change it with the physical buttons on the dash instead of just getting the HI/LOW setting. The downside is now all of my gauges are metric for the instrument cluster as well. I put the original radio back in and changed the units to US, then reinstalled the UBD. Temp sliders don't work and the physical buttons just change it to HI/LOW again. Temps are still in Celsius instead of Fahrenheit. I tried using alpha obd to change the radio country, but it keeps giving me an error. I'll find the exact error and post it, but something like it can't perform the change.

When I try to change the Radio configuration for Override Country Code from FCM: Enabled I get the error Condition(s) can not be verified, procedure terminated. Anyone have any ideas how to change the radio country code with alphaobd and OBDLink EX?