Jetact
Member
- Joined
- Jul 28, 2020
- Posts
- 62
- Reaction score
- 44
- Location
- Happy Valley, OR
- Ram Year
- 2020
- Engine
- 6.7 HO
I went to 4 wheel parts after many hours of looking up leveling kits and doing my due diligence as I wanted to level the front of my new 2020 RAM 3500 limited with rear air. I read that there were a few companies that had some kits . So I went and told my sales person (of course I got her town idiot that I learned later) I wanted a leveling kit as I did not want to lift the truck as I am done with that and wanted this truck pretty stock. He proceeded to bring up a couple of kits he said would work, he did it in a timely fashion and didn't hesitate so I figured h knew what he was doing. The Icon kit he bought up was 2.5" dual rate springs for a nice ride but will handle the rough rode of load I put on them, he showed me a nice set of shocks that were a 2.5 reservoir shock. It was a bit more then I had planned to spend but sounded like a nice set up and better ride. I questioned him on the height as that seemed higher then what I had read it needed, he reassured my many times it was all good and the weight of the engine and truck would set level. I questioned him again about the height, he said if if wasn't right they would fix. I have dealt with them on many trucks and jeeps and been happy with everything but the guy I usually deal with has moved on. Well they installed it and it looked like crap, the front was a solid 1.5 inches higher then the rear. I told the sales guy that helped me that I was not happy and it was wrong, of course he knew I was right. Well long story short the asst. and regular manager intervened and are now gong to add a small block and spacer for the air bag to the rear to bring it up. I was not happy about it but didnt want to tear it all back out and go back to stock so I am going to have it a bit higher then I wanted but it should be ok. Going with a 35/12.50/20 tire so that should look decent. I just left my truck as there was no way I was driving it looking like that. I think with the alarm, headreast rear omni 8 screens, front hitch, leveling kit, tires and other miscellaneous stuff it seems like its been in the shop more then I have had it since I bought it.