2017 RAM 2500 6.7
Researching the same, most posts are from three years back. HCU part # 68143491AB.
Spent over 3 hours on RAM customer service call and finally, by accident, got hold of a guy who took the time to do a little real time research. Crazy how messed up their communication to dealerships and "Engineering" process is.
My home dealership in Boerne, TX ordered the part back in Jan '23, expected it in March... then August, and now Feb of '24, BUT, they called yesterday and told me somehow the part arrived and is ready for install, even though it clearly states on their network that it is on an Engineering Review Hold until 2/24.
I'm traveling and in Colorado now, and there are no parts available in in the state so my home dealership is doing a D2D to Durango.
The real time research this guy did, showed absolutely an Engineering Hold on that part #, but their system also showed there were approximately 470 of these parts being processed; i.e. sold, installed, or replaced under warranty per week. That's nearly 2000 per month. Some dealerships, like here in Colorado had zero stock while places like Texas, Louisiana, and the north east had nearly 20 in stock at some dealerships.
Definitely going to look into the class action suit, this is just too jacked up.
A Ram class action lawsuit alleges Texas truck owners and lessees are driving dangerous 2017-2018 Ram 2500 and 2017-2018 Ram 3500 trucks.
www.carcomplaints.com
By the way, this guy looks like he did a pretty thorough job of repairing/replacing his HCU.
My 2018 Power wagon has had the ABS/Traction control problems for awhile now. Finally got around to fixing my truck myself and with a buddy. No help from the stealership and some help with Ram Cares. But I never got the part from them! Found the part pretty fast just a google search, but the...
www.ramforum.com