Oil change and now headlights don’t work

[TTomp]

YUP, DRL setting is also in U connect menu's on radio screen. I HAVE mine turned off in the U Connect, but the outer HALO ring stays on regardless, unless I was to gel AlphaOBD and try to turn off. Marshall is correct tho DRL setting SHOULD not turn truck into a freaking light show. Something was D/L somewhere. BUT OP, if U got em to work, ok than.

For now I will just see how things go as they are working again. I don’t have time for the dealership to keep my truck for a week currently. It’s likely I may try to find another dealership to look at it as I have no good feeling about these folks.

 

[RamDiver]

For now I will just see how things go as they are working again. I don’t have time for the dealership to keep my truck for a week currently. It’s likely I may try to find another dealership to look at it as I have no good feeling about these folks.

I wonder if an update happened without the dealership being aware.

The local dealerships around here no longer use a wireless connection when you visit.
They still have the capability but their SOP is to connect a wireless dongle to the OBD2 port when you arrive.

While running the standard diagnostics, I'd bet the Uconnect is checked and updated too, especially with the newer trucks.

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[turkeybird56]

Makes no sense that engaging DRL's in alpha OBD would do weird stuff on lighting, BUT who knows.

That truck should have DRL's that can be engaged in the U Connect menu screens. All I can say on DRL's on my 2019 they are a lower high beam output, BUT I keep dat BS off.

ADDED: Yeah when I go to MY dealership rarely, they plug in their "dongle" and download history of vehicle. I actually have a pending update on software ref ABS which I am NOT doing. Not needed.

DRL: FROM 2023 Manual: SO OP can turn on/off the DRL's in U Connect menu's. Just not know whether or not the Halo's stay illuminated, no matter setting like on MY 19.

DAYTIME RUNNING LIGHTS (DRLS)
The Daytime Running Lights (DRLs) come on whenever the
engine is running, and the low beams are not on. The
lights will remain on until the ignition is placed in the
OFF or ACC position, or the parking brake is engaged.
NOTE:
 For vehicles sold in Canada, the Daytime Running
Lights will automatically deactivate when the front fog
lights are turned on.
 If allowed by law in the country in which the vehicle was
purchased, the Daytime Running Lights can be turned
on and off using the Uconnect system Ú page 192.
 On some vehicles, the Daytime Running Lights may
deactivate, or reduce intensity, on one side of the
vehicle (when a turn signal is activated on that side), or
on both sides of the vehicle (when the hazard warning
lights are activated).

FROM U Connect manual:

 

[RamDiver]

BTW another birthday cake today, Sisters was yesterday

Happy Bday Marshall

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[Dusty]

There are coincidences in the world..... every chance your headlights would have started acting up while sitting in your driveway but the truck happened to be at the dealership. I think we can all agree doing an oil change shouldn't impact the headlights. If the dealership caused it I'd bet on a software update, etc. that they aren't admitting to. Whatever is wrong it should all be covered by warranty.

They'd have to list the software flash on the work order in order to get reimbursed.

Regards,
Dusty
2019 Ram 1500 Billet Silver Laramie Quad Cab 2WD, 5.7 Hemi, 8HP75, 3.21 axle, 33-gallon fuel tank, 18” wheels. Build Date: 3 June 2018. Now at 129160 miles.

 

[TTomp]

Well as of today still no more issues with my lights after deselecting and turning off the DRL. Eventually I’ll get it back to them for diagnostics when they tell me it won’t take 5 plus days or I find another dealership who can look into it faster

 

[Hardracer]

Ya that dealer is now going to want to flash it.