So, update number two! Ram are now agreeing that paintwork does needs attention. As my local dealer has a small body shop and frankly not able or confident to do the job (they would if I insisted but I don’t get a warm and fuzzy feeling when I am told this), Ram have quite fairly agreed a cash price for me to settle and take it to a paint shop/body shop of my choosing.
I have found a very well respected body shop to flat and polish as needed. There is extra money from Ram in case ( which is likely) they need to add clear coat. The body shop used a gauge on my paint to see how thick it was before he committed to do the job…….not very, especially on bumpers. They will need clear coat replaced.
Then, a marine grade ceramic coating, still not confirmed yet but again, enough in the settlement to pay most if not all costs.
So, well done my local dealership whose owner went to bat for me with his District Rep. Ram Cares helped too.
Moral here if one is as I have seen others say in posts, keep in with your dealership, make friends, don’t be a complete pain.
Take pictures, loads! Insist they get sent to Ram, or send them yourself.
I won’t tell ya how much, that would be crass, lol, but I am satisfied, or will be once (a) I get the money and (b) my truck is ***** and span!
I will post pictures when done.
Thanks for advice/help and hope this gives someone with an issue some solace that Ram do, I think anyway, Care( well, sometimes!)