Phone Connection problem

[Widoemaker]

Good morning, I just purchased a 2016 Ram 3500HD 6.7.... MY QUESTION is, when I enter my truck my Android Phone loses its 4g service immediately. This only happens in my truck and in no other vehicles....I have UConnect activated. If I reboot phone several times 4g is restored. Is there some setting I'm not aware of?? Your help is greatly appreciated!!

 

[RedSRT4Me]

Good morning, I just purchased a 2016 Ram 3500HD 6.7.... MY QUESTION is, when I enter my truck my Android Phone loses its 4g service immediately. This only happens in my truck and in no other vehicles....I have UConnect activated. If I reboot phone several times 4g is restored. Is there some setting I'm not aware of?? Your help is greatly appreciated!!

Try forgetting the phone in the truck settings and repair the device to the truck

 

[Widoemaker]

Thanks for your reply but I don't know what you mean..can you please be more specific?

 

[Truck Fun]

Using your menu/guide for your system, you remove/delete/un-pair your phone from the system. Then you pair/re-add it back in. Hopefully it will fix the problem.

 

[Widoemaker]

Thanthank you!k! Good idea I'll try today!! you!!

 

[Widoemaker]

Using your menu/guide for your system, you remove/delete/un-pair your phone from the system. Then you pair/re-add it back in. Hopefully it will fix the problem.

 

[Widoemaker]

Update..your suggestion appears to have solved the problem!! Thank you Sir!!!

 

[RedSRT4Me]

Update..your suggestion appears to have solved the problem!! Thank you Sir!!!

Apologies on the how-to.

Glad it worked out for you