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Because he quoted the wrong part number. If the tail light assembly has the collision warning module in it, it's that much....Yours obviously didn't.
He communicated to you improperly. What he probably meant to say was that the vehicle, should any problems arise due to the larger wheels/tires, would not be covered under warranty. As an administrator of service contracts, (what some people call "extended warranties"), I can state that many claims for suspension and steering components, not to mention transmissions, have been denied due to modifications (larger tires, suspension lifts, etc). The gubers will never admit it or understand it, but oversized tires cause transmission shifting issues in modern trucks, as well as increased wear and tear on suspension/steering components, and the big one...Mis-stated mileage on the odometer. Warranty goes to 36K, truck shows 34K but really has 38K...that kind of thing. It's the same as some superchargers...Put a Rousch on a Ford and if it's installed by a Ford dealer, the factory warranty remains intact. Use another brand or install it yourself, warranty goes away.
Oh, yea, I know. In 1991, my late wife became VERY ill. It wasn't long until her condition became terminal. At that time, we were in the 6th successful year of owning our large shop. In short order, I had to make hard decisions due to rapidly skyrocketing medical bills that out-stripped our primary coverage in a flash!
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Most people don't realize their transmissions are computer controlled and rely on sensors to operator correctly. When you switch to larger tires the computer doesn't know that. It's expecting a certain RPM at a certain speed which is now not the case.
Mouthful and a half, and hold onto yer britches if a loved one dies and there is family there to fight over an inheritance, argh..... Why everyone IMHO should as a minimum have a will and a TODD document for property.
No, sell away! If it makes them money. I have a right to complain as a consumer of the constant upsells these companies trot out. Gone are the days where most companies focus on one thing and doing one thing well. You make an appointment at Discount Tire and like a doctor's office, it's 45 minutes later. Maybe instead of spending 20 minutes trying to upsell the customer who just bought new tires with wiper blades they should hurry up and be done and take the next customer. That's my point.
Small size changes or tire size increases are not going to do much. Lift to fit bigger tires yes. But going to 20 inch rims no. What's the largest tire you can fit on a Ram 1500? 31s?
When they try to sell you something you don't want just tell them you're not interested. Honestly I don't see this kind of behavior at tire stores where I live. They do the work I request, I pay for the service then leave. No one is trying to sell me wiper blades or lug nuts. Sounds like you might try another tire store.
I exclusively use Discount Tire and I've never had them try to hard upsell me anything. They ask if I need wiper blades, etc... but when I say no they say ok and do the work I came in for. I've never spent more than 45 minutes total in their shop, and 45 minutes was a 6 wheel rotate/balance on my dually, where they had to dismount 2 tires in the process. I've used 3 different DTs and all have operated the exact same way.
In my area of Florida, upsells are culture in these tire shops. If the tech working on your car doesn't do a XX point inspection, they get reprimanded. Cheapo oil changes are the catalyst to get you in, sell the visit. Once in, the sales pitch starts...BG chemical hocus pocus, alignments, shock/strut, filters....You can roll in there with a 2024 anything with 5k miles on it, and you're gonna get a grocery list of recommended maint items. They'll find you in the waiting area to sell it, scare you into it, etc....Normal behavior around here.
I find it hard to believe you can't find a shop where they don't do that. I'll be moving to the Tampa area some time next year so I guess I'll find out for myself. I generally don't wait for work and just drop my vehicle off. Kind of hard for them to find me if I'm not in the waiting area LOL.
Oh now they've done that to my wife as well... She took her Expedition to the Ford quick lane for an oil change and called me an hr later crying. They brought her out a 7 page list of parts she needed to make the Expedition they just sold her "roadworthy". They literally wouldn't take it off the lift until I showed up, citing that it was unsafe for a pregnant woman to drive.
