Did you remove or replace your clockspring when you did the installation? The audio controls will work with both the non heated and heated wheel clockspring, just trying to narrow down whatever may be going on. As stated the radio controls should work plug and play. There are no codes needed on the 13 up 4th gen trucks. If the clockspring was damaged when you installed the new wheel you would most likely have other issues besides just the audio controls not working such as a check engine,ABS and airbag warning light ect. I suppose it is possible that there was a problem with the clockspring but as long as you didn't over rotate it and didn't install the steering wheel incorrectly and smash the plastic nub that fits through hole in the steering wheel it would be pretty hard to damage the clockspring by just changing the steering wheel. The clockspring could definitely cause this issue and may have had an issue before you installed the wheel but it would be a long shot. Check and see if All the other functions for the other steering wheel controls function properly, cruise,voice command, Bluetooth, gear up and down ect. The heated wheel will have an extra white connector that is not used in your application and won't fit it your current clockspring so that can't be the issue. If it were me I would pull the wheel and pull the front cover and rear cover off and start checking the harness for any damage to the harness and check all the connectors and pins just to try to rull that out as the problem as much as possible before you start changing any other parts. The clocksprings aren't cheap and I don't recommend buying a used one as they have been over rotated and damaged in many cases. You can also check for DTC codes if you have the Alfa tool to possibly narrow down the problem before you start throwing parts at it.
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