This is what mine does
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That's crazy! You can try changing the protocol. I know for me I ended up using the 'Simple' protocol because the temp change 2 degrees at a time vs one when I used the other 'Bagu' or whatever its called. lol
The digital climate control and the clean install is what got me with these radios but now I know it's just not worth the trouble. I'll go back to my manual controls that never failed and try an android radio that is not flush mounted.