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Uconnect and Android Auto issues

Discussion in 'Dodge Ram Power Wagon' started by Odin, Aug 11, 2019.

  1. Odin

    Odin Senior Member

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    Okay, please tell me there are some of you on here who have Android based phones and can help me out with this issue...

    I've got a 50/50 shot as to whether Android auto connects via the USB cable in my 2018 PW. Seems that if I get in the truck early before it gets hot (I'm in AZ so like around 8am) then Android auto will connect when I plug my phn into the USB media and Uconnect recognizes it.

    Once it gets hot, I've got almost no chance of Android auto connecting via Uconnect. Phn will charge, but the USB won't engage Android auto. I can start it on my phn and it works from my phn but not on Uconnect.

    I've got 4 different stock USB cables and they all work for about a week solid and then after that it's back to my original problem. Not 100% certain its heat related, that's just when I notice the issue. But it's really been over the last like 2 months the issue surfaced. I bought my PW in the summer a yr ago and didn't have the issue until this summer.

    This could probably go in the normal forum, but I've got a PW so it's going here. Any help would be appreciated.

    Sent from my SM-G960U using Tapatalk
     
    Last edited: Aug 12, 2019
  2. 56PW17

    56PW17 Senior Member

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    What version of the media hub do you have? I have the one one out of my 17 before i did a UAQ conversion. I can send it to you if you want to trouble shoot there also?
     
  3. Odin

    Odin Senior Member

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    My PW is a 2018, I believe it has a UAQ system in it already, but I'll have to double check. I've got no NAV unless I use Google maps and it's gotta go through Android auto to work.

    Sent from my SM-G960U using Tapatalk
     
    Last edited: Aug 12, 2019
  4. canadiankodiak700

    canadiankodiak700 Senior Member

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    Are your USB cables over 6ft? Android auto and car play can get glitchy if cables are over 6ft. The actual distance is around 10 ft, but you have to account for the distance between the hub and back of deck.

    Sent from my Pixel 2 XL using Tapatalk
     
  5. Odin

    Odin Senior Member

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    I'm using the stock Samsung USB C cable that came with my phn. Also have used my wife's as well. They aren't 6 feet, I think 4 is the standard but could be wrong

    Sent from my SM-G960U using Tapatalk
     
  6. Mpgrimm2

    Mpgrimm2 Senior Member Preferred Vendor Supporting Member Military

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    Last edited: Aug 12, 2019
  7. RamCares

    RamCares Senior Member

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    Hi Odin,
    We're sorry to hear that you are experiencing this concern with your Android Auto. We would be happy to connect you with a specialist to look into this further. If this is something you would be interested in, please send our team a private message!
    Alex
    Ram Social Care Specialist
     

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