Uconnect issue when using GPS with Apple Car play

[CincyZach]

While using GPS with Apple Car Play everything can start off fine then I'll make a stop for gas and when I start back up it will have my location wrong (it thinks I'm at work). So I tried resetting my phone and rebooting it. That seemed to work some of the time. MY phone was/is about 5-6 years old, so I thought maybe it is time for a new phone. I got the new phone and went to use the GPS with Apple Play this morning leaving my house and it thought I was at work.. WTF. Unplugged my phone and reset the GPS and GPS worked fine on my phone. So think it's something with the Uconnect and not my phone. Now I've disconnected the battery to reset things to see if that helps.

Anyone else have this problem? Or any other ideas to fix this???

 

[RamCares]

While using GPS with Apple Car Play everything can start off fine then I'll make a stop for gas and when I start back up it will have my location wrong (it thinks I'm at work). So I tried resetting my phone and rebooting it. That seemed to work some of the time. MY phone was/is about 5-6 years old, so I thought maybe it is time for a new phone. I got the new phone and went to use the GPS with Apple Play this morning leaving my house and it thought I was at work.. WTF. Unplugged my phone and reset the GPS and GPS worked fine on my phone. So think it's something with the Uconnect and not my phone. Now I've disconnected the battery to reset things to see if that helps.

Anyone else have this problem? Or any other ideas to fix this???

I believe there is a service bulletin for this particular concern. If you could send me your VIN within a direct message, I'd be glad to take a look.

Jasmine
Ram Social Care Specialist

 

[CincyZach]

I believe there is a service bulletin for this particular concern. If you could send me your VIN within a direct message, I'd be glad to take a look.

Jasmine
Ram Social Care Specialist

Direct message sent. Thank you.

 

[RamCares]

Direct message sent. Thank you.

I just responded and will continue interacting there.

Jasmine
Ram Social Care Specialist