USB Thumb Drive not connecting

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Barney556180

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I have a 2017 1500 Sport with U-Connect 8.4 (non-nav). I cannot get any tunes through Media and the USB port.
As a test, I loaded 13 MP3 tracks onto a 4GB memory stick through the USB port, but no tracks come up.
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I tried with tracks in a folder, and directly on the root, but nothing happens. When I pull the thumb drive it switches back to radio.
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The manual instructions are straightforward but lacking any detail on what should happen.
Appreciate any thoughts.





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quietpeen

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this might sound stupid but did you click on browse? It is definitely recognizing that a usb devise is plugged in.
 

mtnrider

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this might sound stupid but did you click on browse? It is definitely recognizing that a usb devise is plugged in.

^ Yep, Pretty sure you need to click something to get it started if I remember correctly? I think mine comes up like that then I hit the play button and it starts.

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MADDOG

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This might help:

  • Your USB drive must be formatted to FAT32. Many come formatted as NTFS by default.
  • Mine failed to read the USB drive because the head unit didn't read folders. Once I had loaded individual tracks it worked fine.
  • The head unit will only decode certain codecs. What format music file did you load onto the USB drive?
 

RedSRT4Me

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this might sound stupid but did you click on browse? It is definitely recognizing that a usb devise is plugged in.

It doesn't look like browse is lit. Only the audio button looks like it can be selected if the lighting is correct.
 

quietpeen

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It doesn't look like browse is lit. Only the audio button looks like it can be selected if the lighting is correct.
good catch, it does look like its not lit up like it could be selected. I'm gonna say he needs to check the formatting of the thumbdrive like MADDOG said
 

RedSRT4Me

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Agreed. Try format and reload. Now I gotta try this to see if my truck will play from the thumb drive
 

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Make sure auto play is on
 
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Barney556180

Barney556180

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I deleted all the files and recopied. The Play arrow was the only control not grayed out, and it does now work.
Not sure if operator error, or just the old thumb drive.
Now with proof of concept I’ve ordered a proper Fit drive.
Appreciate the comments.


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Random_Walk

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If it helps...

I have a 2017 w/ uConnect 5.0. I also have a 128GB geek stick jammed into the port, and it plays tunes flawlessly. Here's how mine is set up:

* SanDisk brand geek stick.
* default filesystem (FAT32, I presume, because NTFS ain't gonna get read.)
* I have music files sitting at the root, and in various folders, machts nichts - it plays them all.
* I have a lot of oddball tunes, including a ton of stuff in the Neue Deutsches Härte genre (German metal, basically). This means the occasional umlaut or ß character, and those display just fine.

However... I have had a couple of songs not display or work if the following is true, and these are things you may want to check:
  • See if the filename text is in UTF-8 as opposed to Unicode or ASCII (though if you can see it in generic US-English versions of Windows, you should be okay.)
  • See if the file .mp3 format is some really oddball thing that you've had since the dawn of time, ripped wrong, or wasn't properly rinsed back into a lossless .wav for .flac file, then back into an .mp3 normalized format (I experienced this back when I dorked with .ogg music file formatting/conversions on an old SuSE Linux box back in the day.)
  • Check the files' metadata for anything really oddball; a lot of early rippers and converters often munged things up really badly in that department, and some still do today (especially if you used any tools that searched online and automagically filled those fields out). A good tool to check (and if needed edit) that is Mp3tag.
  • Not all FAT32 file formats are created equal. What I mean is, if you used 'mkfs -t vfat' in Linux, or the Apple Disk Utility to format it in FAT32, it won't quite match up with the bog-standard Microsoft FAT32. Format that puppy on a 'doze box if you can (using a Windows VM works too if you connect the USB port to that VM instance.)

Hope that helps a little...
 
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