CJ2019Ram
Junior Member
I have a 2019 Ram 1500 that has a very distinct vinegar smell coming from the vents. Smells is so pungent that its like someone left a jug of opened vinegar in front of the vents. I am concerned because I have two toddlers and am not sure what they have been breathing. This has been going on for months and has been at the dealership multiple times before Ram Customer Care got involved.
Ram Customer Care has been nice on the phone, but not really too much help. I have been working with Ram Customer Care for a for a few months to get it resolved with no luck. They just keep telling me they have their technicians are working on it. Before they got involved, I have changed the cabin filter, the dealership ran cameras through vents showing nothing and have sprayed a cleaner multiple times that just seems to cover up the smell for a few days before the vinegar smell returns. Once Ram Customer Care got involved, the truck has been "getting fixed" multiple times but never really gets fixed...just something else sprayed into the vents. Last time, it was at the dealership for 8 days before I called to go pick it up. The only thing they did was spray two cans of cleaner into the vents and ran ionizer the first day they had it because they said it was from something possibly spilled in the vehicle (which they now have stated that wasn't the case but they needed to do it before proceeding further).
Also, the smell is not consistent at all. Some days the smell is so strong that you can smell it from outside the vehicle while windows are opened and smells continuously while driving. Other days, the smell dissipates a few seconds after starting the vehicle, and there are also days there is no smell at all. (Sometimes it can be very strong then later that day or next day it will have no smell at all.)
PLEASE HELP!!!
Ram Customer Care has been nice on the phone, but not really too much help. I have been working with Ram Customer Care for a for a few months to get it resolved with no luck. They just keep telling me they have their technicians are working on it. Before they got involved, I have changed the cabin filter, the dealership ran cameras through vents showing nothing and have sprayed a cleaner multiple times that just seems to cover up the smell for a few days before the vinegar smell returns. Once Ram Customer Care got involved, the truck has been "getting fixed" multiple times but never really gets fixed...just something else sprayed into the vents. Last time, it was at the dealership for 8 days before I called to go pick it up. The only thing they did was spray two cans of cleaner into the vents and ran ionizer the first day they had it because they said it was from something possibly spilled in the vehicle (which they now have stated that wasn't the case but they needed to do it before proceeding further).
Also, the smell is not consistent at all. Some days the smell is so strong that you can smell it from outside the vehicle while windows are opened and smells continuously while driving. Other days, the smell dissipates a few seconds after starting the vehicle, and there are also days there is no smell at all. (Sometimes it can be very strong then later that day or next day it will have no smell at all.)
PLEASE HELP!!!