Random flashing/flickering backlight on instrument cluster

Discussion in 'Tech Info' started by beavermosh, Jan 5, 2014.

  1. beavermosh

    beavermosh Member

    Posts:
    52
    Likes Received:
    17
    Joined:
    May 8, 2013
    Ram Year:
    2013 Dodge Ram Big Horn 4x4
    Engine:
    Hemi 5.7L 390HP
  2. BAILEY1

    BAILEY1 Senior Member

    Posts:
    4,906
    Likes Received:
    485
    Joined:
    Dec 21, 2012
    Location:
    St Tammany Parish, LA.
    Ram Year:
    2017 RAM 2500
    Engine:
    Dat Cummins!
  3. beavermosh

    beavermosh Member

    Posts:
    52
    Likes Received:
    17
    Joined:
    May 8, 2013
    Ram Year:
    2013 Dodge Ram Big Horn 4x4
    Engine:
    Hemi 5.7L 390HP
    I just found this recall alert:
    Recall Alert: 2014 Ram 1500, 2500 and 3500 - PickupTrucks.com News



    Also everyone else that seems to be encountering this problem states it only happens when it is cold, for my case you can see in the video it is 44°F. And that it is very random but only occurs when dimmed lower than 25%. I have a appointment with the dealer scheduled and I am not looking forward to it. They have horrific customer service.
     
    Last edited by a moderator: Jan 8, 2014
  4. beavermosh

    beavermosh Member

    Posts:
    52
    Likes Received:
    17
    Joined:
    May 8, 2013
    Ram Year:
    2013 Dodge Ram Big Horn 4x4
    Engine:
    Hemi 5.7L 390HP
    Dealer is replacing the ENTIRE instrument cluster; seems excessive. If I still experience the issue after Chrysler is going to hear from me. The dealer actually agreed but he said that's what the engineers said to do... that's like replacing the entire printer when you're out of ink.

    :Rant:

    I would bet that this problem is caused by the input voltage to the LED driver fluctuating due to acceleration/deceleration; that is when the problem occurs. Along with changing the PWM that drives the LEDs to a specific intensity. Just poor design.
     
  5. tricketuga

    tricketuga Junior Member

    Posts:
    1
    Likes Received:
    0
    Joined:
    Feb 28, 2014
    Ram Year:
    2013
    Engine:
    Hemi 6.1
    Thanks for posting about this. I just recently had my LED Panel in between my instrument panel go haywire. It goes from red, to white, to stripes continually like a computer screen saver.

    Taking it to the dealer on Monday. Said he never heard of such a thing! I was hoping to find a quick fix, but alas, looks like I will be getting a new instrument panel as well!

    Funny thing, started when it was cold outside for for me too!! 36 degrees!
     

    Attached Files:

  6. beavermosh

    beavermosh Member

    Posts:
    52
    Likes Received:
    17
    Joined:
    May 8, 2013
    Ram Year:
    2013 Dodge Ram Big Horn 4x4
    Engine:
    Hemi 5.7L 390HP
    Since the cluster got replaced there have been no flickering issues. I did notice that the new "updated" cluster has bolder text/font.

    Also, my odometer got rolled back about 200 miles because they have to program the mileage at the factory. So when you take it in they will write down the mileage and that is what it will be when they install the new one. It really confused me when I broke 5000 miles TWICE!

    That's pretty crazy with the colors!

    One thing to make sure of after they replace the cluster is to take a look at the top steering wheel shaft cover. They scratched the sh*t out of mine and they still haven't received the new part from Chrysler. Reading another thread I found a guy that had the same issue. I imagine that it's difficult to remove without scratching. The dealer techs could care less about your truck from my experience. Really any body shop for that matter.
     
  7. outwism

    outwism Junior Member

    Posts:
    9
    Likes Received:
    0
    Joined:
    Aug 23, 2014
    Ram Year:
    2014
    Engine:
    V6 3.7
    I have a 2014 V6 Laramie and I'm seeing something very similar. I don't see any red or stripes, just a white screen then my numbers start going haywire such as my MPG and Miles to empty can range from 99mpg to 143999999mpg. Is there anyway I can find if there's a recall on the 2014 models?
     
  8. RAMit2014

    RAMit2014 Junior Member

    Posts:
    1
    Likes Received:
    1
    Joined:
    Dec 15, 2014
    Location:
    Sioux Falls, SD
    Ram Year:
    2014
    Engine:
    5.7L v8 Hemi
    Old thread, I know, but wanted to post and see if anyone has heard anything new from dealers? Today I noticed a flicker in my instrument panel on any brightness but 100%. As others have noted it is cold(ish) and this is the first time I've noticed it. Also, speed didn't seem to affect it.
     
    Fbnmark likes this.
  9. hanadarko

    hanadarko Member

    Posts:
    52
    Likes Received:
    1
    Joined:
    Jan 11, 2014
    Location:
    Milwaukee WI USA
    Ram Year:
    2013
    Engine:
    Hemi 5.7
    I have a 2013 1500 with 7900 miles on it. Bought it new in Nov 2013. (I don't drive it a lot)....

    Been doing this in the cold weather since day 1. Sometimes I can go weeks w/o seeing it. Today was 30 and it was the worst ever.

    I refuse to even THINK about letting them at my dash to replace it and I don't think thats the issue anyway. These techs are mostly idiots and do not make money on warranty work, so they do a half baked job.

    Last time I got the RAM back, they put GOUGES in my step tubes <?> and two huge scratch/dents in the top bed area of the pickup and refused to accept any blame. Told me it came in that way.

    So, now when I bring it in - me and the dipwad Service Manager do a walk around and identify anything. Then same when I pick it up.

    I hate hate hate dealers. I'm hoping some software will be released since just about everything else that has been weird or broken was fixed with a flash update to some BCM.

    :word:
     
  10. beavermosh

    beavermosh Member

    Posts:
    52
    Likes Received:
    17
    Joined:
    May 8, 2013
    Ram Year:
    2013 Dodge Ram Big Horn 4x4
    Engine:
    Hemi 5.7L 390HP
    Update: I have not seen this issue since the cluster was replaced.

    The dealer my car was fixed at is decent. You have to watch them carefully because like mentioned they will scratch some stuff up! If you are in the Oregon area check out NW Jeep in Beaverton (Portland). The top steering wheel cover was scratched pretty bad when they replaced the cluster.

    I've had pretty bad luck with this truck but he is my baby!
    1) Driver's door been painted 7 times due to inept body shop and rouge firework on the 4th
    2) Driver's rear door got hit with a shopping cart, got repainted
    3) Cluster replaced twice
    4) Both front and rear bumpers aligned properly, defect from beginning
    5) Door jams/fenders/hood gaps are not even close to being aligned
    6) Backed into pole slightly shorter than the tail gate, cost the insurance company 2g'z
    7) Weird clicking when depressing brake and moving the column shifter from park
    8) The ball joints needed to be tightened!!!!!! Come on Chrysler, put your trucks together properly
    9) And some others

    Get this though:
    I got feed up and contacted my lawyer friend who threatened Chrysler with Lemon Law case. Within a single business day they replied offering a $1000 refund. I said no, I want a new truck. Threatened them again for a new truck, came back with $2000 offer, I said no I want a new truck. I didn't want to take them to court because that is expensive and could be a lot of money out of my pocket if I lose. So we asked for $5000 and they said yes! So I got a $5000 tax free refund.

    The point is... if it is broken and the dealer can't fix it, Chrysler with compensate if you get a lawyer involved.
     

Share This Page