Morimoto headlights

[Reddington]

What is frustrating to me is that last Wednesday I received shipping information and yet here we are one week later and the product has yet to actually ship.

 

[jmc0806]

What is frustrating to me is that last Wednesday I received shipping information and yet here we are one week later and the product has yet to actually ship.

same here. Giant tease...they basically made the labels on the final date of their last "expected deadline" to throw us off and delay it even longer without any warning of how long it'll actually take again

 

[KWG88ss]

same here. Giant tease...they basically made the labels on the final date of their last "expected deadline" to throw us off and delay it even longer without any warning of how long it'll actually take again

Assuming TRS? They did the same thing with me.


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[jmc0806]

Assuming TRS? They did the same thing with me.


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Morimoto/TRS in general I think. Mine was going to be a direct fulfillment from them since I bought from another vendor

 

[Reddington]

I bought from a different vendor as well and I think you are spot on. Toss out a shipping label to meet some BS time frame they initially told us and now we just sit here and wait without any additional information. It is incredibly frustrating.

 

[tdog]

I just got off the phone with TRS. They claim that they all shipped out last week... I asked why myself (and others) received a tracking number and no updates since and he said they probably didn’t scan that truckload and to contact the carrier.....


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[jmc0806]

they're so full of **** lol. If mine really went FedEx and they didnt scan it at pick up, it would either be here by now or scanned at one of the sorting centers by this point

 

[tdog]

they're so full of **** lol. If mine really went FedEx and they didnt scan it at pick up, it would either be here by now or scanned at one of the sorting centers by this point

Oh I know, I’m sick of this!! I think they owe us some truth


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[CumminsFan]

Turns out my left right adjustment is broken from the factory they just jammed it up against the house to stop it from flopping around that’s why I got the lense burn that they are refusing to warranty.

 

[CumminsFan]

Here’s a video of it! Keep an eye out when you receive yours. If your lenses are pressing up against the black shroud look closer at then.

 

[Reddington]

Are you saying that upon receiving your set of lights that both sides shook like that? If so, why didn't you return them immediately?

 

[CumminsFan]

Are you saying that upon receiving your set of lights that both sides shook like that? If so, why didn't you return them immediately?

No they do not both shake like this. It was not noticeable until I had the time to adjust them. That light is pointing to the far left but doesn’t cross into traffic or the other light beam. I finally had the time to dial them in and after 2 turns trying to get the light to go left with no avail I noticed the play in the light. If I turn it 2 turns to the left it pins it against the housing so it doesn’t have any play

 

[Reddington]

Well certainly that’s a manufacturing defect that they will have to honor a warranty claim for, no?

 

[CumminsFan]

I’ll be finding out hopefully so

 

[jmc0806]

literally just got an alert from FedEx that my order was picked up 5 minutes ago from them and scheduled to arrive on Friday

 

[Reddington]

Same - Saying mine will be delivered on Tuesday 28th.

 

[tdog]

No update for my USPS tracking yet- glad they’re on their way!


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[WVRam68]

Mine came usps, show moving and delivered 5 days after I received them. Not much faith in there updating system.


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[JB1]

Here’s a video of it! Keep an eye out when you receive yours. If your lenses are pressing up against the black shroud look closer at then.

Damn that’s terrible, they need to get you a new set or refund.

 

[CumminsFan]

Damn that’s terrible, they need to get you a new set or refund.

Hopefully so