Battery failure under Warranty/won't pay

MetalManChad · Jan 17, 2024

My 2021 Ram Bighorn V6 4X4 Nite went to the dealer a week before Christmas 2023 after my local mechanic diagnosed a charging/battery fault problem. Dealer diagnosed a failure of the 48 volt hybrid battery. Just under 36K miles, bumper to bumper wouldn't cover it, because it was 2 weeks out. Powertrain would, so that's the good news. I instructed the dealer to replace the standard 12 volt battery at the same time. It's been a month, still not back, but I have been told they just got the 48 volt hybrid battery as of this post. Makes me wonder how long past 60K miles, or 3 more years I will keep it! Just wanted to share, thanks all.

DeckArtist · Jan 17, 2024

My battery lasted three years/100k miles or so. Replaced it just this last fall. I got a good one.

Batteries are never covered on warranty from the factory, they are considered regular maintenance items.

John Jensen · Jan 17, 2024

DeckArtist said:
Batteries are never covered on warranty from the factory, they are considered regular maintenance items.

Maybe not under the truck's warranty, but batteries are covered by the dealer. My dealer replaced a battery that tested bad and was within the battery's warranty.

Tulecreeper · Jan 17, 2024

DeckArtist said:
My battery lasted three years/100k miles or so. Replaced it just this last fall. I got a good one.

Batteries are never covered on warranty from the factory, they are considered regular maintenance items.

You put 30,000+ miles on your truck in a year?

DeckArtist · Jan 22, 2024

Yessir, to and from Dallas M-F is over 100 miles each day minimum IF I don't have appointments, material runs, etc. Then it can easily double. About 35k year.

GTyankee · Jan 22, 2024

I would almost bet that my dealership would not honor a Mopar Battery warranty, just like they will not honor tires that came on the Ram from the Assembly Plant with them.

They would inspect every bit of the Electrical System, just to find a non Assembly Plant washer, nut, bolt, or part

TestPilot57 · Jan 25, 2024

Tulecreeper said:
You put 30,000+ miles on your truck in a year?

Whether one uses their truck as a commuter or work vehicle, 30k/yr seems not too far off normal.

I know I'm not normal (my mother had me tested) and drive around 8k/yr. because my truck is realistically used more as a "car" than a "truck". I live 12 miles from work and catch a ride with my wife maybe half the time. Oh, and I drive my Porsche to work whenever the weather is decent )probably an average of 1 day a week from May-October)

My previous boss (35+ years ago) drove his truck 50k/yr. Many people drive 100k/yr - if all you do is drive all day at even just 50mph (average, to account for stops, start/end of trips etc), 40 hours a week, that's 100k. Long haul truckers typically do 100-120k/year. Not for me!!!

TestPilot57 · Jan 25, 2024

Just heard from my long haul brother - he averages 160k/yr...

Tulecreeper · Jan 25, 2024

TestPilot57 said:
Whether one uses their truck as a commuter or work vehicle, 30k/yr seems not too far off normal.

I know I'm not normal (my mother had me tested) and drive around 8k/yr. because my truck is realistically used more as a "car" than a "truck". I live 12 miles from work and catch a ride with my wife maybe half the time. Oh, and I drive my Porsche to work whenever the weather is decent )probably an average of 1 day a week from May-October)

My previous boss (35+ years ago) drove his truck 50k/yr. Many people drive 100k/yr - if all you do is drive all day at even just 50mph (average, to account for stops, start/end of trips etc), 40 hours a week, that's 100k. Long haul truckers typically do 100-120k/year. Not for me!!!

TestPilot57 said:
Just heard from my long haul brother - he averages 160k/yr...

My point was that 30,000 miles per year is noticeably above average. I wasn't referring to long-haul truckers or anyone who uses their vehicle as a work vehicle, I was talking about your average, everyday driver; those that commute less than 40 miles round trip to work. That's about 800 miles per month to/from work, and another couple hundred for shopping, etc., on days off. Still only 12k - 15k per year. The longest commute I ever had from home to work was maybe 30 miles round trip. These days, now that I'm retired, I put maybe 350 miles per month on my truck. And that is if I have to make more than 2 beer runs into "the city", 30 miles away in a month.

TestPilot57 · Jan 25, 2024

Tulecreeper said:
And that is if I have to make more than 2 beer runs into "the city", 30 miles away in a month.

Maybe you just need a bigger truck.

Battery failure under Warranty/won't pay

MetalManChad

Junior Member

DeckArtist

Senior Member

John Jensen

Senior Member

Tulecreeper

Senior Member

DeckArtist

Senior Member

GTyankee

Senior Member

TestPilot57

Senior Member

TestPilot57

Senior Member

Tulecreeper

Senior Member

TestPilot57

Senior Member

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