0w20 will void warranty?

[OFw Kalli]

Hi all.
I asked this 2 weeks ago the RAM customer service, but it seems they don't want answer me

Will void to use a 0W20 oil (of course MS-6395) my warranty of my 17 RAM hemi?

Please no "I don't think so". I need a 100% bulletproofed answer, because I don't want kill my warranty.

Background ibfo:
Here in Alberta was last winter very cold. Minus 35°C and some areas it was colder.
Minus 35°C is the limit where a 5w oil can still pumped. Still pumped means like thick honey, but still a kind of liquid.
That's the reason I would like to use at my next oil chance in 1 or 2 weeks a 0w20, maybe the pennzoil ultra platinum
Sorry for my English, but I guess you understand what I want to know, lol

Thx in advance for answers

 

[SyN]

I will say only this: There is No bullet proof tests/testing that can distinguish what viscosity a oil was at the time you poured it into your motor.

Especially with such a slight difference between 5W-20 (synthetic) & a 0W-20!

FCA will have no clue!
Just keep your oil at the proper level on the dipstick.

They told you all kinds of BS to get you to buy your Ram!
If need be? Return that favor!

It all boils down to this: 5W-20 & 0W-20 are both plain & simple = 20wt oils.

 

[OFw Kalli]

.....
But my maintenance report booklet is a dammed traitor

 

[BWL]

If you're concerned then just stay with 5w20, but go synthetic as it will stay thinner at colder temps. Thats all I've run and I'm also in Northern Alberta. Engine manufacturers often spec different oils for different temp ranges. I run 15w40 in my diesel equipment during the summer and 5w40 in the winter for example as per manufacturer specs, but the difference between 5 and 0 20 if both are synthetics is minimal.

 

[Burla]

Nice Truck you have their partner, in the states that surely wouldn't void your warranty, don't know about that ****** place you live in.

 

[OFw Kalli]

When I get no 100% sure answer, I will stay at 5w20. For sure.
I know my "special" luck


Maybe the next both winters will be not so f..... ***** cold and if - it's normally only a couple days. At home I can use the block heater and at work, I park in the park house of the West Edmonton mall.

@Burla
Thx
I don't know the Canadian regulations too.
That was the reason I asked the customer service at the ram homepage. I got a "nice" case number, but since 2 weeks I wait now for an answer.

Seems FCA they don't know it, lol

 

[Wild one]

When I get no 100% sure answer, I will stay at 5w20. For sure.
I know my "special" luck


Maybe the next both winters will be not so f..... ***** cold and if - it's normally only a couple days. At home I can use the block heater and at work, I park in the park house of the West Edmonton mall.

@Burla
Thx
I don't know the Canadian regulations too.
That was the reason I asked the customer service at the ram homepage. I got a "nice" case number, but since 2 weeks I wait now for an answer.

Seems FCA they don't know it, lol

Buy an oilpan heater for it.Canadian Tire carries smaller 125 watt stick on oilpan heaters.If you're Edmonton based hunt up Badlands Rams on facebook if you haven't found them already,they hold weekly meetings.

 

[OFw Kalli]

Yes, I life close to the WEM.
I am not in FB - they told me, I am a fake person (but I am real, lol), but I will check this. Thx

I guess the block heater will be enough to warm up my oil from honey to a normal liquid.
Only when I park without any electricity around, that scare me a little bit.

 

[Silver Goose]

OFw Kalli, I realize the extreme levels of cold can be damaging to the engine due to the thick oil. Let me ask you this can you use or have installed an engine block heater?
If you are still working can you plug in at your place of work, to maintain some level of warmth?

Good Luck

Larry

 

[OFw Kalli]

That's the stock block heater. No chance for electricity at my shop.
That's a public parking area of the huge west Edmonton mall.
But I park in the second of 3 levels. That means my truck is little bit protected from the weather.

 

[Neil E]

If there is a question whether the oil changes / interval caused damage under warranty, they will ask for proof of the oil changes. If the proof shows Ow20 as the oil used, then yes it will void your warranty.

 

[Wild one]

Yes, I life close to the WEM.
I am not in FB - they told me, I am a fake person (but I am real, lol), but I will check this. Thx

I guess the block heater will be enough to warm up my oil from honey to a normal liquid.
Only when I park without any electricity around, that scare me a little bit.

There's always the old Tiger Torch and furnace ducting to heat the oilpan .Works anywhere and doesn't need electricity,just don't burn the truck to the ground doing it,lol.

 

[Neil E]

If there is a question whether the oil changes / interval caused damage under warranty, they will ask for proof of the oil changes. If the proof shows Ow20 as the oil used, then yes it will void your warranty.

and also, the manufacturers know what is best for their motors. I'm sure they have done hours / miles of testing and understand what temperature does for the oil / engines. Unlike the old days (less than 10 years ago), most new engines do not have different viscosities for temperature.

 

[HammerHead]

When I get no 100% sure answer, I will stay at 5w20. For sure.
I know my "special" luck


Maybe the next both winters will be not so f..... ***** cold and if - it's normally only a couple days. At home I can use the block heater and at work, I park in the park house of the West Edmonton mall.

@Burla
Thx
I don't know the Canadian regulations too.
That was the reason I asked the customer service at the ram homepage. I got a "nice" case number, but since 2 weeks I wait now for an answer.

Seems FCA they don't know it, lol

Since you have a block heater the 5w20 will be fine.

PUP 5w20= -48 C pour point
Amsoil 5w20= -50 C pour point
Redline 5w20= -45 C pour point
Mobil 1 5w20= -43 C pour point

 

[OFw Kalli]

I guess you mean, the manufacturers know what is best for their their own interests.
For them are important to keep regulations about fuel economy, emisions etc.
The condition of my/our motor is soooo irrelevant for every car company, when they can make (more) money.

The standart SAE J 300 based on the Physik of the flow behavior of the Motor oils. No Test of a manufactur can emiminate the Physik.
Please see here for example.....
https://www.widman.biz/English/Tables/J300.html

Maybe I am still to much a German Quality Engineer* to trust manufacturers, lol
(*one of my Jobs I did in the past)

 

[OFw Kalli]

@HammerHead
Now is the Question – The pour point is the same as the low temperature pumping according SAE J 300?
I guess not, because otherwise the Standard SAE J 300 will be obsolete.

pour point is for me "not hard" but to think to pump.

 

[Tach_tech]

The only way you will have a warranty issue is if you have an engine failure and they ask for oil change receipts and it shows 0w20. That is not what FCA recommends so it will comedown to how picky the power train warranty centre wants to be, but the 0w20 gives them a reason to deny a claim, and in my experience they likely would. I would just run a synthetic 5w20 and be done with it, use the block heater when it gets really cold.

 

[HammerHead]

@HammerHead
Now is the Question – The pour point is the same as the low temperature pumping according SAE J 300?
I guess not, because otherwise the Standard SAE J 300 will be obsolete.

pour point is for me "not hard" but to think to pump.

I never considered the difference between the two. Do you have any idea what tempature your oil is using the block heater?

 

[Ramnewbie]

The only way you will have a warranty issue is if you have an engine failure and they ask for oil change receipts and it shows 0w20. That is not what FCA recommends so it will comedown to how picky the power train warranty centre wants to be, but the 0w20 gives them a reason to deny a claim, and in my experience they likely would. I would just run a synthetic 5w20 and be done with it, use the block heater when it gets really cold.

I find it ironic, hipacritical, or just plane stupid of a dealer trying to deny a warranty claim because of you're oil choice. I had taken my wife's van to the dealer for a DMV inspection and tire rotation and thought oh well, what the hell, it's about due for an oil change anyways so just go ahead and change the oil too. Much to my dismay when I seen the bill they had used 0/20. I ask the service writer what's up with this, you put the wrong oil in there, it's supposed to have 5/20, the filler cap even says 5/20. He told me that is what they are putting in everything now and it would be fine. I live on central NC so climate wise there is no reason for the 0/20. I don't drive my wife's van that much but I thought this thing is running like crap, no power, a real dog. I just chocked it up to comparing to my Hemi and just kinda let it go. Then my wife said she didn't think her van was running right, no power, just wouldn't get up to speed like it used to when getting on freeway. For her to say something like that got my attention because as long as she turns the key and it starts she's good to go. I didn't even go look at it, I just dropped the 0/20 and put 5/20 back in it and it's running like a champ now.

Sent from my XT1650 using Tapatalk

 

[Burla]

There is a huge difference between a manufacturer denying your warranty, and them legally denying your warranty. Never ever let them get away with it, take them to court, they WILL loose, you WILL win. Judges do not like it when dealers do this, I'm not blowing smoke I won 13k because the dealer refuses to fix a rather small item. My suspension clicked everytime I turned left, it was the cross member that was a weird configuration. I actually surprised myself and the lawyer, neither of us really thought I'd win, lol. I was just pissed so I sued. hire a lemon law lawyer, pay the fees should be less then 500 bucks, when you win it is hugely successful. The consumer always ends up above a wash, by a lot. I'd say my loss of value was like 500 bucks, I was thinking maybe 1200 would be fair for the loss of value plus punitive for not fixing it. Instead I walked with 13k, lawyer got 3 of that, but that was a nice check. Don't get mad, get even, they have no right to deny 90% of the **** they deny. It carries the ms6395 spec, what the hell else do they want, lol.