Help Support Ram Forum by donating:


  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Ac shutting off

Discussion in 'General Discussions' started by Evo003, Jul 20, 2020.

  1. Evo003

    Evo003 Junior Member

    Age:
    42
    Posts:
    3
    Likes Received:
    0
    Joined:
    Jul 20, 2020
    Location:
    Nj
    Ram Year:
    2020
    Engine:
    5.7
    Anyone else have issues with their ac turning off. It's a brand new 2020 1500 Big Horn with 100 miles on it. It runs fine for a minute and then shuts down, turns on the front defrost, and does not respond to any buttons pushed or knobs turned. After about 2 minutes it resets and kicks back on at 76 degrees then shuts down again after another 30 sec. to a minute
     
  2. Jus Cruisin

    Jus Cruisin Gearhead

    Posts:
    614
    Likes Received:
    491
    Joined:
    Nov 6, 2017
    Location:
    Metro Detroit area after 28 years in Florida
    Ram Year:
    2019 Limited 4X4
    Engine:
    E-torque hemi
    Sounds like you're gonna need to find out how good the service dept is. Get the GSM involved, too.
     
  3. bluebeast1562

    bluebeast1562 Senior Member Military

    Age:
    50
    Posts:
    130
    Likes Received:
    49
    Joined:
    Dec 1, 2019
    Location:
    37042
    Ram Year:
    2020
    Engine:
    5.7 Hemi
    As mentioned by Jus Cruisin, head to the dealership for them to figure out what is going on. If possible, might want to make a video of it to show what is happening (safely of course).
     
  4. Ram 1970

    Ram 1970 Member

    Age:
    50
    Posts:
    43
    Likes Received:
    29
    Joined:
    May 20, 2020
    Location:
    Marianna, Florida
    Ram Year:
    2020
    Engine:
    5.7 Hemi
    Time to use that warranty....
     
  5. RamJosh

    RamJosh Junior Member

    Age:
    41
    Posts:
    1
    Likes Received:
    0
    Joined:
    Jul 29, 2020
    Location:
    Texas
    Ram Year:
    2019
    Engine:
    5.7 Hemi
    My 2019 Ram Limited does the same thing. Goes to 76. And defrost. I actually have to shut the truck off and restart it to get control of AC system again. Service dept could never duplicate.
     
  6. Evo003

    Evo003 Junior Member

    Age:
    42
    Posts:
    3
    Likes Received:
    0
    Joined:
    Jul 20, 2020
    Location:
    Nj
    Ram Year:
    2020
    Engine:
    5.7
    I took a video and got it to do it with mechanic in car. They replaced the HVAC module. Worked fine the whole way down the shore, but had the fan shut off twice the other night but it was only for 5 seconds each time and the ac system didn't have to reset just started working again
     
  7. Evo003

    Evo003 Junior Member

    Age:
    42
    Posts:
    3
    Likes Received:
    0
    Joined:
    Jul 20, 2020
    Location:
    Nj
    Ram Year:
    2020
    Engine:
    5.7
    Well, it's back. Fan shut off a few times and kicked back on 10 secs later and then it shut down and did the reset and turned the defrost on, once. I guess it's back to the dealer again. Had the truck 2 weeks now and already will be in for service twice. What are my options if they can't fix it this time either.
     
  8. tidefan1967

    tidefan1967 Senior Member Supporting Member

    Age:
    52
    Posts:
    2,047
    Likes Received:
    3,086
    Joined:
    Feb 3, 2018
    Location:
    Summerville, South Carolina
    Ram Year:
    2017
    Engine:
    Hemi 5.7
    Personally I would try a different dealer. You don't necessarily have to use your original purchasing dealer if you don't want to or they can't get the job done.
     

Share This Page